Supportive Services For Veteran Families Case Manager
CurrentI help end veteran homelessness or prevent it if they are already housed.
Mar 2022 - Present
AeroLeads people directory · profile
Tempest Seraphim Email & Phone Number
Supportive Services for Veteran Families Case Manager
at
Sound
1 work email found
@sound.health
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Supportive Services for Veteran Families Case Manager
Location
Lynnwood, Washington, United States
Company size
Who is Tempest Seraphim? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Tempest Seraphim is listed as Supportive Services for Veteran Families Case Manager at Sound, a company with 459 employees, based in Lynnwood, Washington, United States. AeroLeads shows a work email signal at sound.health and a matched LinkedIn profile for Tempest Seraphim.
Tempest Seraphim previously worked as SSH Clinician at Sound and Shelter Coordinator at Desc (Downtown Emergency Service Center). Tempest Seraphim holds Bachelor Of Arts - Ba, Health Counseling & Psychology W/ Concentration On Psychedelic Assisted Healing from Antioch University Seattle.
Company email context
Email format at Sound
This section adds company-level context without repeating Tempest Seraphim's masked contact details.
{first}.{last}@sound.health
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AeroLeads found 1 current-domain work email signal for Tempest Seraphim. Compare company email patterns before reaching out.
Profile bio
About Tempest Seraphim
Social work professional driven to help others overcome personal obstacles. Comfortable working autonomously or in team-based, multidisciplinary setting. Responsible self-starter with excellent communication skills, passionate about helping to improve my clients' overall well-being, and relentless advocate for social justice.
Listed skills include Leadership, Social Media, Public Speaking, Crisis Counselling, and 26 others.
Current workplace
Tempest Seraphim's current company
Company context helps verify the profile and gives searchers a useful next step.
Sound
14 roles
Tempest Seraphim work experience
A career timeline built from the work history available for this profile.
Ssh Clinician
Nov 2020 - Mar 2022
Shelter Coordinator
Feb 2020 - Nov 2020
Customer Service Team Manager
Amazon
Own and drive various aspects of quality assurance from customer support team manager perspective:- Review cases and provide appropriate feedback to support engineers, coaching them on their customer interactions and troubleshooting- Analyze previous customer cases to identify trends and customer pain-points to drive improvements- Monitor key network.
Jun 2016 - Feb 2020
First Responder - It Onboarding
Amazon
Duties include, but are not limited to, hew hire IT onboarding support: - Walking new hires through setup process- Troubleshooting new hire PC's in regards to issues with the software needed to connect to Amazon- Training new hires how to setup, activate and use essential internal tools- Filing trouble tickets to escalate to the internal Help Desk for any.
Apr 2016 - Jun 2016
Csna Workflow Analyst
Amazon
- Created & accurately maintained agent shift schedules ensuring that shifts are optimally planned to meet the sites short term forecast requirements and service levels- Monitored real-time staffing levels against plan and took the relevant corrective actions as required like OT, cross skill support, shift changes, VTO, etc. to improve service levels.
Nov 2015 - Feb 2016
Seasonal Workflow Analyst
- Created & accurately maintained agent shift schedules ensuring that shifts are optimally planned to meet the sites short term forecast requirements and service levels- Monitored real-time staffing levels against plan and took the relevant corrective actions as required like OT, cross skill support, shift changes, VTO, etc. to improve service levels.
Dec 2014 - Feb 2015
Seasonal It Assistant
Amazon
Duties include, but are not limited to, hew hire IT onboarding support: - Walking new hires through setup process- Troubleshooting new hire PC's in regards to issues with the software needed to connect to Amazon- Training new hires how to setup, activate and use essential internal tools
Oct 2014 - Dec 2014
Csa Iii, Digital Specialist
- Customer support in specialty organizations (Kindle, Wireless, Training, Search & Rescue).- Actively involved in the First Responders Team to help with new hire onboarding with Amazon- Leader of the Kindle Fire Fighters team to help reduce the rate of mistransfers
Aug 2011 - Dec 2014
Customer Service Lead
Acs (Verizon Wireless Customer Service)
- Assisted agents with any questions, concerns, or with difficult scenarios and gave information on areas of opportunity to de-escalate.- Took both positive and negative escalation calls in situations where the customer wants to give praise, or no longer feels that a service agent can handle the issue they called about. - Implemented and maintained.
Jun 2011 - Aug 2011
Tier 1 Technical Support Lead
Volt (Microsoft V-)
- Monitored my teams stats, provided coaching and leadership where needed- Ensured all agents were up to date on training and local practices- Monitored and assigned tickets to both my own team, as well as to the rest of the call center-Implemented and maintained customer service practices that ensured a high degree of customer satisfaction.- Was a member.
Mar 2010 - Mar 2011
Fiber Solution Analyst
- Troubleshot residential & business customers' issues relating to their fiber optic phone, internet or television services- Installed and troubleshot Verizon branded and supported software- Disabled, enabled, created and troubleshot Verizon email accounts and sub accounts-Troubleshot residential and business customer issues relating to their local machine.
Oct 2007 - Feb 2010
Technical Support Analyst
- Troubleshot hardware & software issues and identified network/application issues- Provided detailed info on how to setup/config data and voice products- Followup with customers on delicate issues to ensure complete resolution-Authorized replacement for cellular phones, PDA's, smart phones and tablets when needed- Tracked customer interaction and problem.
Aug 2006 - Oct 2007
Field Radio Operator - 0621
- Served eleven months in Iraq, mostly manning ANT Hill, the COC, and the COMM shop.- Three years of management experience, supervising 12 Marines providing operational, administrative and logistical COMM support to Headquarters and the rest of the battalions in 1st Marine Division, in Camp Pendleton and Iraq.- Conducted semi-annual performance evaluations.
Aug 2002 - Aug 2006
Team & coworkers
Colleagues at Sound
Other employees you can reach at sound.health. View company contacts for 459 employees →
SW
Susie Winston
Colleague at Sound
United States, United States
View →
JL
Julia Lumauig
Colleague at Sound
Greater Seattle Area, United States
View →
AS
Amanda Schwartz
Colleague at Sound
Seattle, Washington, United States, United States
View →
SK
Suman Kalita
Colleague at Sound
Jorhat, Assam, India, India
View →
NB
Nancy Blackwell
Colleague at Sound
United States, United States
View →
TW
Thomas Williams
Colleague at Sound
Auburn, Washington, United States, United States
View →
JN
Joe Njoroge
Colleague at Sound
Puyallup, Washington, United States, United States
View →
MG
Maureen Gerety
Colleague at Sound
Seattle, Washington, United States, United States
View →
EK
Erin Kato
Colleague at Sound
Bellevue, Washington, United States, United States
View →
KV
Kishorbhai Vaghela
Colleague at Sound
Surat, Gujarat, India, India
View →
Susie Winston
Colleague at Sound
United States, United States
View →
JL
Julia Lumauig
Colleague at Sound
Greater Seattle Area, United States
View →
AS
Amanda Schwartz
Colleague at Sound
Seattle, Washington, United States, United States
View →
SK
Suman Kalita
Colleague at Sound
Jorhat, Assam, India, India
View →
NB
Nancy Blackwell
Colleague at Sound
United States, United States
View →
TW
Thomas Williams
Colleague at Sound
Auburn, Washington, United States, United States
View →
JN
Joe Njoroge
Colleague at Sound
Puyallup, Washington, United States, United States
View →
MG
Maureen Gerety
Colleague at Sound
Seattle, Washington, United States, United States
View →
EK
Erin Kato
Colleague at Sound
Bellevue, Washington, United States, United States
View →
KV
Kishorbhai Vaghela
Colleague at Sound
Surat, Gujarat, India, India
View →
2 education records
Tempest Seraphim education
Bachelor Of Arts - Ba, Health Counseling & Psychology W/ Concentration On Psychedelic Assisted Healing
Bachelor Of Arts - Ba, Psychology
FAQ
Frequently asked questions about Tempest Seraphim
Quick answers generated from the profile data available on this page.
What company does Tempest Seraphim work for?
Tempest Seraphim works for Sound.
What is Tempest Seraphim's role at Sound?
Tempest Seraphim is listed as Supportive Services for Veteran Families Case Manager at Sound.
What is Tempest Seraphim's email address?
AeroLeads has found 1 work email signal at @sound.health for Tempest Seraphim at Sound.
Where is Tempest Seraphim based?
Tempest Seraphim is based in Lynnwood, Washington, United States while working with Sound.
What companies has Tempest Seraphim worked for?
Tempest Seraphim has worked for Sound, Desc (Downtown Emergency Service Center), Amazon, Acs (Verizon Wireless Customer Service), and Volt (Microsoft V-).
Who are Tempest Seraphim's colleagues at Sound?
Tempest Seraphim's colleagues at Sound include Susie Winston, Julia Lumauig, Amanda Schwartz, Suman Kalita, and Nancy Blackwell.
How can I contact Tempest Seraphim?
You can use AeroLeads to view verified contact signals for Tempest Seraphim at Sound, including work email, phone, and LinkedIn data when available.
What schools did Tempest Seraphim attend?
Tempest Seraphim holds Bachelor Of Arts - Ba, Health Counseling & Psychology W/ Concentration On Psychedelic Assisted Healing from Antioch University Seattle.
What skills is Tempest Seraphim known for?
Tempest Seraphim is listed with skills including Leadership, Social Media, Public Speaking, Crisis Counselling, Operating Systems, Networking, Smartphones, and Military Training.
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