AAA Party Rentals (Landover MD) March 9th- Present Front Desk Admin Customer Service Rep • Answer phones for vendors and customers as well as conduct payment • Provides oral and written responses to management• Reviews customer service satisfaction surveys• Fax, file and copy various reports and documents for management• Utilizes Microsoft Power Point to generate various documents used for management… Show more AAA Party Rentals (Landover MD) March 9th- Present Front Desk Admin Customer Service Rep • Answer phones for vendors and customers as well as conduct payment • Provides oral and written responses to management• Reviews customer service satisfaction surveys• Fax, file and copy various reports and documents for management• Utilizes Microsoft Power Point to generate various documents used for management meetings Show less

Administrative Assistant (MELEHY & ASSOCIATES LLC) • Originated correspondence, memos and reports• Preformed billing duties by utilizing Abacus Law Software and reviewed reconciliation reports for accuracy• Filed court cases with supporting documentation• Utilized Microsoft Office products to maintain pertinent court and briefing documents• Carry out a variety of day to day action in a law office such as meeting with clients, assisting attorneys doing research work &… Show more Administrative Assistant (MELEHY & ASSOCIATES LLC) • Originated correspondence, memos and reports• Preformed billing duties by utilizing Abacus Law Software and reviewed reconciliation reports for accuracy• Filed court cases with supporting documentation• Utilized Microsoft Office products to maintain pertinent court and briefing documents• Carry out a variety of day to day action in a law office such as meeting with clients, assisting attorneys doing research work & filing various document• File closed cases, prepare files for disposition & effectively maintain the admin filing system Show less

Customer Service Representative • Confers with customers by providing information about the company’s products and services• Responds to and researches complaints and makes referrals to appropriate resources• Acts as liaison between the customer and complaints department and seeing complaint from start to finish• Provides oral and written responses to management• Reviews customer service satisfaction surveys• Fax, file and copy various reports and documents for… Show more Customer Service Representative • Confers with customers by providing information about the company’s products and services• Responds to and researches complaints and makes referrals to appropriate resources• Acts as liaison between the customer and complaints department and seeing complaint from start to finish• Provides oral and written responses to management• Reviews customer service satisfaction surveys• Fax, file and copy various reports and documents for management• Utilizes Microsoft Power Point to generate various documents used for management meetings Show less