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Temple Silver, Phri Email & Phone Number
Communication and Culture Strategist
at
Sterling Bank
LinkedIn matched
✓ Verified Jul 2026
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Profile completeness 100%
Current company
Role
Communication and Culture Strategist
Location
Lagos State, Nigeria
Who is Temple Silver, Phri? Overview
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Quick answer
Temple Silver, Phri is listed as Communication and Culture Strategist at Sterling Bank, based in Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Temple Silver, Phri.
Temple Silver, Phri previously worked as Learning Partner at Sterling Bank Plc and Team Lead, Training Administration and Logistics at First City Monument Bank Limited. Temple Silver, Phri holds Master Of Business Administration - Mba from Nexford University.
Company email context
Email format at Sterling Bank
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Sterling Bank
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Profile bio
About Temple Silver, Phri
At Sterling Bank Plc, our team is at the forefront of fostering a culture of continuous learning and development. As the Learning Partner, I've leveraged my MBA in Business Administration and PHRi certification to tailor impactful training programs ensuring alignment with organizational goals and growth.My background in Food Science has been instrumental in adopting a research-oriented approach to learning, enhancing our L&D strategies. With a proven track record in customer relationship management, I impart not only knowledge but also the ethos of exceptional service that garnered me recognition as the Best Customer Service Officer in the Lagos Region.
Listed skills include Leadership, Team Building, Social Media, Banking, and 26 others.
Current workplace
Temple Silver, Phri's current company
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7 roles
Temple Silver, Phri work experience
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Learning Partner
Current
May 2023 - Present
Team Lead, Training Administration And Logistics
• Training administration and coordination • L&D database: training programmes,learning plans, etc.• Support the evaluation of training interventions, including behavioral assessments and online surveys, and provide data on the impact of interventions within the business.• ITF processes• Conducts a robust onboarding program for new joiners.• Partners with training vendors to develop tailor-made training content for staff.• Budgeting and Relationship Management - Negotiation.- Quality Assurance.- Communication.- Research Orientation.- Vendor Selection & Management.- Business Presentation Skills.- Effective management of training database.- Collation of Individual Training Plan (ITP) for all staff.
Feb 2022 - Jun 2023
Customer Service Lead
▪ Resolution of Customers complaints and providing feedback to all enquiries/requests within a set turnaround time. Solves customers’ issues effectively in the most compliant manner.▪ Generation of Internal and regulatory reports to establish trend and mitigate recurrence.▪ Enlightenment of staff on issues for first hand resolution to enhance customers’ satisfaction.▪ Service recovery where service failure has been established to ensure customer retention.▪ Direct liaison with various units to ensure resolution of customer’s complaints.▪ Escalating suggestions on process improvement to the team lead.▪ Handles irate customers effectively and ensures they do not leave the bank angrier than they came in.▪ Solves customers’ issues effectively in the most compliant manner.▪ Handles irate customers effectively and ensures they do not leave the bank angrier than they came in
Oct 2018 - Feb 2022
Graduate Trainee Financials
Actively acquired knowledge in the field of finance. Knowledge which includes but is not restricted to accounting, economics, sales, networking, customer service and human resources
Jul 2018 - Sep 2018
Customer Service
May 2018 - Jul 2018
Mathematics Tutor
Mathematics teacher at Government College Keffi (GCK)
May 2017 - Apr 2018
3 education records
Temple Silver, Phri education
Master Of Business Administration - Mba
Advanced Diploma, Human Resource Management And Organizational Development
Bachelor Of Applied Science (B.A.Sc.), Food Science And Technology
FAQ
Frequently asked questions about Temple Silver, Phri
Quick answers generated from the profile data available on this page.
What company does Temple Silver, Phri work for?
Temple Silver, Phri works for Sterling Bank.
What is Temple Silver, Phri's role at Sterling Bank?
Temple Silver, Phri is listed as Communication and Culture Strategist at Sterling Bank.
Where is Temple Silver, Phri based?
Temple Silver, Phri is based in Lagos State, Nigeria while working with Sterling Bank.
What companies has Temple Silver, Phri worked for?
Temple Silver, Phri has worked for Sterling Bank, Sterling Bank Plc, First City Monument Bank Limited, Uba Group, and Jumia Nigeria.
How can I contact Temple Silver, Phri?
You can use AeroLeads to view verified contact signals for Temple Silver, Phri at Sterling Bank, including work email, phone, and LinkedIn data when available.
What schools did Temple Silver, Phri attend?
Temple Silver, Phri holds Master Of Business Administration - Mba from Nexford University.
What skills is Temple Silver, Phri known for?
Temple Silver, Phri is listed with skills including Leadership, Team Building, Social Media, Banking, Public Speaking, Sales, Microsoft Powerpoint, and Business Development.
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