Hi There! I'm Temple, a dynamic UX Researcher and collaborator turning user insights into measurable impact—that’s my thing. I bridge the gap between research and business outcomes, using data to shape strategies and optimize experiences. I turn insights into strategic growth across industries through smart, targeted solutions—proving I align research with business goals and deliver measurable wins. Here’s how I make an impact:User-Centered Impact: Enhanced workshops based on user feedback, increasing satisfaction rates by 68%. Implemented VoC solutions, reducing complaints by 38% and increasing NPS by 3 points.Data-Driven Strategy: Conducted segmentation analysis and usability testing, driving strategic decisions that expanded market presence and improved retention. Utilized sentiment analysis and focus groups to identify key user trends, optimizing resource allocation for a 46% increase in engagement and 82% retention.Results-Driven Achievements: Boosted client engagement by 46% and subscriber numbers by 32% through targeted strategies. Led projects generating $150K in capital and expanding market share by 6%.I want to serve an organization that prizes balance, impact, and kindness among its employees. I’m excited to be on a team built around knowledge, time management, and a strong, positive reputation. I know I will thrive at a company where stability is valued, as well as quality and humor. I want to be a part of an organization that embeds creativity within its brand, culture, and marketplace, and where I can actively engage in meaningful initiatives that foster growth and innovation.Please connect with me here: templeday.smith@gmail.com
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User Research And Analysis And Data-Driven Decision Making SkillsGained As Research Scientist At Michigan Public Health Institute Aug 2021 - Aug 2024Michigan, United States-Leveraged sentiment analysis and online focus groups, optimizing resource allocation with finance and web design teams. Boosted student engagement by 46% and retention by 82%.-Collaborated with product, marketing, programming, and finance teams directing a project to expand market presence, optimizing budgets and messaging resulting in identifying three new segments, generating $150K in capital, and boosting market share by 6%.-Directed a VoC initiative, gathering insights through surveys and interviews to enhance user experience. Reduced complaints by 38% and increased NPS by 3 points.
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Communication And Storytelling, Usability Testing And Evaluation, And Strategic InsightGained As Assistant Professor At Hope College Aug 2013 - May 2019Holland, Mi-Simplified complex sociological theories for 1,050 undergraduates, consistently earning Instructional Rating Survey scores (SIRS) of +4.94 /5 and being named professor of the year-Implemented qualitative research initiatives with cross-functional teams, conducting interviews and usability testing on student employment initiatives. Boosted job placement rates by 22% and employer satisfaction by 15% within a year.-Executed competitive analysis of peer institutions, identifying recruitment opportunities that increased student enrollment by 18% over two years.
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Facilitation, Content Strategy Development, And Impact MeasurementGained As Health Equity Social Justice Researcher At Ingham County Health Department Aug 2009 - Jun 2013Lansing, Michigan, United States-Developed localized content strategies, increasing newsletter subscribers by 32% through targeted storytelling and effective communication.-Enhanced community workshop delivery through focus groups and user feedback analysis, increasing attendance by 26% and participant satisfaction by 38% in six months.-Collaborated cross-functionally to integrate user feedback into workshop design, increasing attendance by 26% and satisfaction ratings by 68% in four months.
Temple Smith, Ph.D., Mba Education Details
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Strategic Management -
Sociology -
Chinese Studies -
English
Frequently Asked Questions about Temple Smith, Ph.D., Mba
What is Temple Smith, Ph.D., Mba's role at the current company?
Temple Smith, Ph.D., Mba's current role is Data Scientist | UX Researcher | Leadership and Project Management |Cross Functional Collaborator | Qualitative Methods | Loves cards & mail.
What schools did Temple Smith, Ph.D., Mba attend?
Temple Smith, Ph.D., Mba attended Temple University, Michigan State University, Beijing Foreign Studies University, Michigan State University.
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