Tenae Thacker Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

Adhere’s to all company policies. Maintains a positive work environment. Oversee four food and beverage outlets on property for FOH and BOH. Ensure’s guest satisfaction. Delivers necessities and alcohol requisition requests for outlets. Knowledge of menu items for each outlet. Continues to uphold company standards on cleanliness and food protection. Assess’s any damages to outlets and addresses it to the proper department. Completes inventory of all alcohol in liquor cage every night. Runs associates report before they leave making sure all numbers are accurate for night audit and tasks are done. Finishes monthly inventory of all F&B items in all storage areas and order items. Cooks food when necessary. Demonstrate exceptional time management skills. Implements deep cleaning duties to ensure area cleanliness. Create and post schedule for BOH associates. Completes food inspection checklists to ensure outlets are ready for health inspection. Conducts routine quality audits. Respectfully manages a fantastic team of individuals. Continuously perfecting problem resolution.

Winter Park, Florida, United States

Maintains a positive work environment and adheres to all club policies; engages and facilitates service training and menu knowledge; delegates tasks and server assignments; serves as a liaison between upper management and line level staff; supervises member events and handles any member issues; participates in manager meetings to discuss club initiatives and improvements; completes end of day close out reports; ensures all opening tasks are completed; conducts closing procedures as a key holder.

Winter Park, Florida, United States

Liaison between the front of house and back of house; communicated food order issues to head chef; maintained a clean and orderly service line; first point of service failure and recovery; ensured all food came out accurately and efficiently; managed all food runners; worked well under pressure during peak hours; managed food tickets.

Winter Park, Florida, United States

Greeted members and took food and drink orders; provided exceptional high-quality service while upselling and offering weekly specials; communicated to the expo any changes to the food; utilized a POS system to ring in food and drinks; broad knowledge of food item accompaniments

Winter Park, Florida, United States

Extensive knowledge of all alcohols, wine, beer and specialty cocktails; completed inventory of all alcohol; secured beer taps and all liquor cabinets at the end of each shift; participated in any member events and set up the bar accordingly; maintain a clean bar area.

Orlando, Florida Area

Promptly serve guests to ensure food remains at proper temperatures. Drive sales by effectively upselling products to customers. Maintain safe food handling standards at all times

Orlando, Florida Area

Resolve complaints from guests to promote guest loyalty. Develop long-term relationships with customers which increases repetitive business. Praised by management for being fast and efficient, requiring little supervision.

Bachelor'S Degree, Hospitality Administration/Management

Associate Of Arts - Aa, Psychology