Teneia Baker Email & Phone Number

Serves as a primary advocate for each assigned consumer and to ensure that monitoring functions are completed appropriately.Develop and implement Person Centered Plans and Behavior Plans and modify them as needed.Complete NC-SNAP Assessments.Ensures continuum of care from admission to discharge by accurately documenting all interventions, concerns, and observations in electronic systems and patient charts. Develop goals and objectives based off the needs of the consumer.Provide Quality Assurance/ Improvement to ensure compliance with State and CARF Regulations.Responsible for screening, interviewing and assessing consumers for admission and discharge process. Organize, conduct and document Annual Team Meetings with consumer and support team to appropriately coordinate consumer services and discuss revisions needed to improve consumers’ Person-Centered Plan and Behavior Plan.Interview, reference, and make hiring decisions in accordance with established guidelines in reference to direct support staff positions. Provide necessary trainings to ensure direct support staff working within the group homes provide top tier care to consumers.Oversee scheduling of direct support staff to maintain staff-consumer ratios.Assure compliance with ICF regulations, licensure regulations, and LIFE, Inc. policies as related to the operation of the group home facility.Enter systematic program reviews, progress notes and event log entries utilizing a personal planning system. Approve purchase orders, monitor budgetary costs and expenditures associated with consumer funds.Complete necessary payroll functions in reference to Habilitation staff at the end of each pay period.Represent LIFE, Inc. as a member of local ARC and other advocacy groups as requested and serve as a chairperson of the disciplinary team. Participate in Utilization Review, Human Rights Committee, Accident/Incident Committee Meetings, and Psychotropic Drug/Pharmacy Meetings.

Kinston, Nc

Assuring the physical and emotional well-being of assigned individualsProvides daily training interaction with individuals being supported according to their service plan and assigned work tasks.Implementation of clients' habilitation and training skillsAssistance with personal care; bathing, shaving, hair washing. Home living, socialization, leisure, and safety of individualProvides person-centered services based on the individual’s choices and needs through observation. Assistance in classroom and other/training areas.Transportation of clients to activities, classes, jobs field trips and appointments.Responsible for shopping with and for individuals and helping them with money management skills.Assistance in providing emergency treatment for seizures or accidents, etc.; housekeeping chores as specifiedResponsible for record keeping and documentationLearned behavior management and supportive counseling techniques.

Greenville, North Carolina Area

Provides person-centered services based on the individual’s choices and needs through observation. Responsible for daily detailed individual client case notes.Provides training and counseling interventions to assist individuals when out in the community. Responsible for maintaining case records and Medicaid documentation required by the state. Provides training and counseling interventions as needed to assist individuals to maintain community based employment.Provides daily training interaction with individuals being supported according to their service plan and assigned work tasks.Responsible for maintaining case records as required by licensing and funding standards for NC MR/DD/SAS, Medicaid, etc. Documentation must be entered into the electronic medical record system within 24 hours of service delivery.

Greenville, North Carolina Area

• Greet customers, provide first impression and provide knowledge of current advertisements, merchandise and products. • Provide high quality customer support by resolving customer complaints, completing special orders and requests in a tense and constantly changing environment with a professional and expedient manner.• Provide customer, employee and management support as needed in a diverse tense environment.• Efficiently process merchandise transactions to ensure timely professional customer checkout.• Abide by confidentiality policies and procedures ensuring safety procedures are followed by being familiar with medical terminology and company policies.

Greenville, North Carolina Area

• Daily administrative office tasks including but not limited to inventory management and control. • Daily accounting reconciliation including security documents, transaction research, resolving discrepancies in cash flow, cash management and spreadsheets.• Provide high quality customer support by resolving customer complaints, completing special orders and request in a tense and constantly changing environment with a professional and expedient manner.• Supervise and manage up to twelve cashiers with positive correction, motivation and training.• Handles deposits and provides supermarket leadership with accounting reports. • Provides customer and employee support, to include cross training, on the supermarket’s internal systems and protocols when dealing with state and federal food aid programs and laws.• Promoted from Casher to Customer Service Lead to Office Assistant.

Lumberton North Carolina

• Assisted in planning, coordination and completing administrative actives such as recruiting new and potential clients. • Facilitated orientation sessions, assisted with conducting community surveys concerning building and sustaining good and effective working relationships with the community through different health programs.• Educated clients on safety procedures, safe equipment instructions and proper facility hygiene.• Collected, compiled and analyzed general health data, health history, and functional status to provide person-centered plans to meet client’s overall fitness and health goals.• Researched, planned, promoted, and facilitated classes on physical education and healthy lifestyle interventions.• Tracked, monitored and researched data for preventive activities to address client and community health wellness.• Evaluated, monitored, recorded and tracked clients data for comparison of initial health goals. • Abided by federally mandated confidentiality policies and procedures ensuring client safety.

Greenville, North Carolina Area

• Greeted patients and visitors upon arrival at hospital entrance being the initial point of contact.• Ensured patient and family members with accurate appointment locations and updates of relocations.• Entered and retrieved patient information using advanced healthcare data systems.• Transported patients and files throughout the hospital units and wings.• Provided high levels of customer service to patients, visitors and staff members by directing them to various areas of the healthcare facilities.• Delivered blood and plasma samples from the Renal Dialysis Unit to secure medical labs and units.• Abided by federally mandated confidentiality policies and procedures ensuring client safety.