Teneille Breen Email & Phone Number

My time at Westpac has been working as a Senior Business Analyst within the Business Banking division. I have been part of skilled teams to deliver loan remediation for COVID relief, Design and Distribution reporting design and Banking Code of Practice uplift. I have personally been responsible for:- Manual discrepancy investigation as part of the COVID team- Creation of solution, wireframes, user stories followed by product owner within delivery phase and performing UAT\BPIV testing for the business- Guiding a talented team of BAs to uplift business systems and processes to align with Banking Code of Practice and supporting quality control as endorsement to service owner

Sydney, Australia

During my time at BT my responsibilities included but were not limited to:* Documentation of the technical requirements required to ingest customer, holdings and transaction data from multiple external systems into a single database to be used by a new client portal* Mentoring, coaching, scheduling and document quality control for junior BA's within the team* Liaising with key areas of the business along with external parties to ensure seamless integration* Data investigation, process standup and tracking along with supporting testing

Sydney, Australia

During my time at Colonial First State my responsibilities included but were not limited to:* Lead Business Analysts for a small team of BA’s while working on a new product offering, inclusive of mentoring, coaching, scheduling and document quality control* Liaising with key areas of the business including IT, Client Services, Product and Marketing within the Colonial business along with the wider business areas of CBA as part of the requirements gathering process* Facilitation of requirements gathering sessions and walkthroughs of documentation & system functionality* Creation of documentation including Business Requirements (BRD), Detailed Business Requirements (DBRD) and Functional Specification Documents (FSD) for Small Work Requests and projects* Creation of macros using visual basic to increase efficiency in job management, reporting, and requirement management* Creating both static screen designs and working prototypes of online functionality

Sydney, Australia

Computershare Communication Services offers clients direct mail (DM) and e-communication solutions. A fast paced and high-octane environment demanding multi-tasking, delivering on critical deadlines and quick decisions whilst maintaining the highest level of accountability and service to clients.Clients included leading Financial Institutions, Not-for-profit organisations and Government departments. Responsibilities included but were not limited to:* Project team leadership inclusive of: - scheduling - reviewing of work - coaching and mentoring - progress tracking* Document Consulting & design, inclusive of supporting and assisting with redesign to ensure clearer communication* Analysis of what is required and requirement gathering from clients* Program Development services to Clients using PERL and visual basic* Multitasking to support multiple clients simultaneously in both support, small work requests and project work* Agile requirement gathering which were utilised to create high-quality documents that can be efficiently and seamlessly communicated via print and or electronically* Induction program for new starters from all departments into the role of the BTS team