Transcribes audio files to text, using proper formatting guidelines and client-specific requirements while utilizing any and all available resources to ensure accuracy.

Rural Carrier Associate

Provides administrative, logistical and resolutions service to in-bound calling customers using multiple resource systems including:AvayaCRMVarious other Client-Based systemsMaintains empathy and professionalism while utilizing Effortless Customer Call Flow to provide First Call Resolutions.Documents and dispositions all calls using pertinent information (name, order#, line items, etc.) and actions taken while maintaining discretion of PII.

As an Owner/Operator, I am solely responsible for Customer Service, online Sales and Marketing, E Commerce, SEO, Product Listing, Product Pricing, Accounting, Inventory Management, procurement of supplies, printing, shipping, machine maintenance and upkeep.

Industrial Sewing Machine Operator responsible for sewing Outdoor/Indoor furniture cushions and pillows. Maintaining a highly-paced workload while performing overtime and weekends.

My rolls included Supervising and Management of personnel. Database management of Aviation Life Support Systems. Inventory procurement and control. Aircraft maintenance, including but not limited to servicing oxygen systems, life rafts and parachutes. Management and maintenance of flight suits, flight vests, helmets, survival radios, etc. Workload management , execution and planning. Personnel training and certifications management.