-Source and procure critical hardware and internal PC components for the system integration department, supporting production across six U.S. branches.-Manage and optimize inventory levels in response to market trends and business needs, achieving a 30% reduction in lead times and ensuring timely procurement.-Maintain daily communication with vendors to manage shipping, tracking, invoice verification, and claims resolution, attaining a 98% success rate in resolving vendor-related issues.-Apply advanced Excel techniques, such as pivot tables, charts, and reports, to forecast monthly parts usage and purchases, maintain optimal stock levels, and improve project documentation for data-driven decision-making.-Oversee relationships with more than 15 distribution channels, fostering strong and effective partnerships.-Inquire and negotiate with distributors regularly to secure optimal pricing, reducing production costs. -Manage and oversee RFQs for the sales department, ensuring accurate and competitive pricing for internal clients, generating sales of over 1 million in the first year.-Coordinate RMAs for defective PC parts with top-tier brands such as Western Digital, Solidigm, Micron, and Kingston.-Purchase warehouse consumables and materials for six U.S. fulfillment centers, ensuring operational efficiency.-Coordinate freight logistics to transfer inventory between warehouses.

• Roast coffee for wholesale accounts, farmers market and coffee shop serving• Pack coffee in different sizes to fulfill orders• Develop new coffee profiles to enhance the quality • Practice batch production quality control

-Prepared hot and cold beverages by utilizing coffee knowledge -Delivered high standard customer service and increase a loyal customer base-Managed everyday operations of the cafe-Maintained updated records of daily, weekly and monthly inventory list of front of house supplies-Ordered dairy products, paper products, tea, pastries, condiments and general supplies directly from vendors and par management-Created new menu items based on seasonality and customers’ preferences -Organized inventory in storage closet and behind the bar-Attended weekly check-in meeting with owner

-Established and developed domestic e-commerce sales department with a growth of 4K each month in revenue within 2 months-Opened Qoo10 Singapore online store and generated a sale of 5K in less than a month-Managed day-to-day online orders, packing procedure, and ensure orders are shipped on a timely basis-Utilize Ecount ERP program to create daily purchase orders, keep track of deliveries, and manage daily sales and inventory -Develop weekly and monthly sales reports, tracking and analyzing revenue and cost data to identify business opportunities-Manage customer inquiries, returns, and feedback, and improve packaging and shipping services to ensure customer satisfaction-Build a steady relationship with suppliers and maintain a good knowledge of products -Develop and maintain effective supplier relationships with vendor to enhance buying process -Negotiate pricing and delivery with the vendors-Follow-up and follow through order process until completed-Contacted vendors obtaining quotations, and process purchase orders to the awarded vendors -Assist International e-commerce sales team with item listing, website management, daily order fulfillment and monthly inventory check-Manage and organize inventory to avoid delivery chaos-Maintain a 100% seller rating since establishment

• Manage day-to-day online orders, packing procedure, and ensure orders are shipped on a timely basis• Explore new markets and list popular products with a competitive price, detailed product descriptions, titles, bullets, etc• Manage and organize existing inventory on a daily basis• Manage all inventory and organize the inventory despite of frequent supply delivery chaos• Handle customer inquiries, complaints, and feedbacks • Order supplies from 10 different vendors and maintained a good knowledge of products, brands and ordering platforms• Monthly sales has a rapid growth from $11k to $60k since joined online business team• Maintained a 100% seller rating in last 30 days and 98% in last 90 days• Customer feedback increased from 300 to 715 by the month of July• Created order packing guide to maximize the productivity• Improved packing procedures to minimize the cost of packing supplies and shipping service• Trained the new packing staffs and worked closely with them in determining the most cost effective packaging

• Utilizing social media measurement and product tools• Creating content for various social media channels• Researching updates in the app marketing field and presenting findings to the team• Updating & creating Internet listings for clients• Creating company documents that lead to future efficiency • Creating Facebook add campaigns• General business skills

• Researched other commercial and residential developers that are peer competitor and visited current projects of peer competitors• Created and analyzed a portfolio of competitors’ projects • Translated documents and conversations between managers and investors (to and from English and Mandarin)• Explained projects to investors and brought them to project sites• General office assistance including keep track of office supplies, phone calls and accompany investors