Researching and Identifying potential customers in B2B global niche markets of Academic Life Science.

planning and organising accommodation, catering and other hotel services;promoting and marketing the business;managing budgets and financial plans as well as controlling expenditure;maintaining statistical and financial records;setting and achieving sales and profit targets;analysing sales figures and devising marketing and revenue management strategies;recruiting, training and monitoring staff;planning work schedules for individuals and teams;dealing with customer complaints and comments;addressing problems and troubleshooting;ensuring events and conferences run smoothly;supervising maintenance, supplies, renovations and furnishings;dealing with contractors and suppliers;ensuring security is effective;carrying out inspections of property and services;ensuring compliance with licensing laws, health and safety and other statutory regulations.

Trouble shooting, monitor and test systems, Resolve network issues, replacements and billing queries, identify user needs, up selling and cross selling, RFI and RFP.

➢ Resolving payment queries, verifying refunds, Accepting payments & validating.➢ Ensures reconciliation & resolution of issues from teams in customer facing department. ➢ Ensures SLA with bank strictly adhered, Monitor compliance and chargeback policies➢ Prepare bank transfer file & take ownership of transaction settlement function,