Defining and implementing bespoke procurement strategies for the humanitarian sector. Applying best practices to leverage stakeholders' resources towards optimal deliverables. Conduct research to ensure best products and services are sourced within delivery schedule and required technical specs. Run tenders, evaluate bids and make recommendations, based on commercial and technical factors.

- Settles, modifies and ensures the improvement of internal processes and workflows - Owner of IT programming SOWs, SORs and instructions - Internal audit for several workstreams within Finance and Operations - Designs, implements and monitors KPIs, prepares performance scorecards - Initiates and ensures reconciliation on customer accounts, in case he/she detects inconsistencies or such are indicated by clients - In charge of monthly, quarterly and annual balance reports acc. to IFRS - Establish action plans to meet/exceed metrics

- Supervising and managing the purchasing / backoffice team - Ensure the right metrics are met to fulfill the contractual obligation of the client - Agree business targets and ensure targets are met - Designs, implements and monitors KPIs, prepares performance scorecards - Establish action plans to meet/exceed metrics - Ensure team performance - Owner of reporting operations and improvements

-Revise and improve Channel Data Quality processes and tools -Implement, revise and communicate Data Quality reports -Ensure compliance of processes vs. compliance requirement (SOX, SOV, Internal audit documentation) -Act as key contact and offer guidance to internal operations teams -Define and implement operational performance metrics

-Perform credit worthiness evaluation and financial analysis of assigned customers. -Enhance cash-flow and minimize bad-debt, while maintaining both customer and business expectations -Recommend process and system improvement to ensure efficiency of operations -Making sure that all credit decisions are thoroughly documented and explained wherever appropriate, complying with SOX regulations. -Ensure proactive Sales engagement, closely partnering with key sales and business -Manage and meet HP business expectations with regards to documented SLA’s

- Executes monthly collections strategies- Prioritize collections calls and workload with minimal supervision- Establish action plan to meet/exceed metrics- Build Strong Customer Relationships and effectively manage assigned portfolio- Timely identification of disputed items- Escalate complex problem issues to the respective teams and identify root causes of delinquency