Teodora Ostojic Email & Phone Number

Belgrade, Rs

Belgrade, Serbia

Assist the LMS Support Team in maintaining the global Learning Management System (LMS), ensuring system functionality and performance.Create learning-related activities within the LMS, including training modules, classes, courses, and learning matrices for various purposes such as SOPs, work instructions, job-specific, and study-related training.Resolve LMS-related queries from the end-user community, providing timely support and assistance.Maintain the LMS support center, including documentation, and interaction with IT departments, and software vendors to resolve issues promptly and minimize system downtime.Collaborate with the LMS Support Team to create and maintain system guidelines and FAQs, ensuring consistent operation by end-users.Provide support with the retrieval of training records, plans, and related documents during audits and inspections.Manage user accounts in the LMS, ensuring proper access and permissions.Assist in developing standards, processes, procedures, guidelines, and quality checks to maintain system configurations, architecture, and role-based security consistently.Resolve specific training problems, either individually or in groups, providing personalized support as needed.Generate training-related reports for the business using the LMS reporting functionality.Assist in training and mentoring new team members.

Belgrade, Serbia

- Ensuring seamless LMS operation by focusing on optimal accessibility, functionality, and an exceptional user experience.- Developing engaging learning activities and diverse training modules using instructional design principles for enhanced effectiveness.- Regularly updating and modifying training plans for diverse groups and individuals to align with strategic goals- Addressing end-user queries and providing support to ensure a user-friendly experience.- Developing and reporting training-related metrics to showcase the impact of learning initiatives- Conducting Quality Control checks to ensure quality requirements are being met; identifying and reporting potential compliance risks.- Retrieving training records and documents for audit and inspection purposes, ensuring adherence to both internal and external standards.

Serbia

Organizing emotional support and counseling services. Support the preparation for the program sector for development, design and management of education-related projects. Development of training and capacity-building programs, designing training plans and content. Facilitating workshops and self-supportgroups.Assertiveness Training Workshops:Assertive Communication Skills TrainingHow to Be Assertive at Work?Assertiveness with Family and FriendsSkill Your Relationship Needs: Assertiveness Building and Preserving Better BoundariesSupport and Self Help Groups

Belgrade, Serbia

Working with clients to implement requested changes within database software platform and troubleshooting of system setups to identify and resolve configuration related issues. Provision of teaching and mentoring on software platform solutions and application to NCR employees and new hires

Serbia

Conducting data analysis, testing software before program deployment, managing and analyzing data to identify potential issues. Providing ongoing support to customers during implementation stages of the project and working with technical and business requirements. Interpretation and analysis of customer data and maintaining client relationships to ensure customer satisfaction.

Serbia

First point of contact for guests and travel trade partners, responsible for delivering service while complying with company regulatory requirements such as data protection, data privacy, etc. Maximizing sales opportunities and providing accurate information on new products, services, global policies, and procedures. Training and mentoring new hires.

Belgrade, Serbia

Providing psychological support, legal information, and consultation. Identifying and assessing the risks to and needs of victims, making a safety plan in cases of situations of increased risk for the GBV victim. Informing on social protection services and support, and on other sources of support and community services. Communication with relevant services as per risk mitigation plans.

Serbia

- Developed and delivered training programs for internal staff and external customers, focusing on the features, benefits, and proper usage of pharmaceutical and medical equipment. - Created user manuals, guides, and instructional materials to support users in effectively utilizing the company's products, ensuring clarity and accessibility of information. - Collaborated with sales and product development teams to align training initiatives with overall business objectives and contribute to the company's success in the pharmaceutical and medical equipment market.- Gathered feedback from trainees and customers to continuously improve training programs and materials, collaborating with cross-functional teams to address any identified areas for enhancement.

Serbia

Bachelor'S Degree, Social Work

Activities and Societies: Students' Parliament

Psychotherapy