Product Owner
CurrentStrategy Definition Phase: - Conduct comprehensive customer research, including user interviews, support ticket analysis, and customer surveys to assess satisfaction and preferences. - Research and analyze market trends and competitors to inform strategic decision-making.- Participate in KPI & Metrics definition workshops to establish performance indicators aligned with business goals.- Document UX bottlenecks and usability issues in collaboration with a Senior UX Designer.- Document strategic initiatives based on research findings to guide product development.Delivery Phase:- Create and prioritize product roadmap, organizing high-impact initiatives.- Manage product backlog and prioritization framework, utilizing Agile methodologies such as Scrum.- Facilitate weekly product meetings with stakeholders to align on priorities and progress.- Ensure operational readiness for product launches, adapting processes for each company's context.