• Developing RESTful APIs in Java using an Agile methodology for the internal security trading and safekeeping software SKOPE

• Spearheaded the design of an automated reporting tool using Microsoft Power BI and Power Automate that improved efficiency by 1000%• Deployed my prior programming expertise, self-taught new software tools, and consolidated team-wide needs to deliver the best product• Networked online with leading teams across the bank, including the Technology Research & Innovation Team, to leverage the latest tools• Conducted one-on-one workshops with team members and senior executives to facilitate knowledge transfer, allowing my reporting tool to continue to be used and improved after the end of my term, both in my team and other departments

• Led weekly change meetings, connecting Product and Business teams across the business, using ServiceNow, JIRA, and Microsoft Teams• Organized the month-end systems monitoring bridges by connecting Front-end, Back-end, and Database experts, and reporting the high-level systems health check hourly throughout the day to Senior executives• Increased daily reporting efficiency by 200% for my team through automation, using Excel and Microsoft Virtual Basics coding

• Continued to enhance my interpersonal skills in a vibrant restaurant in downtown Toronto• Handled difficult situations to create a comfortable atmosphere for clients of all ages

• Worked as a sales associate at the LEGO Store Yorkdale, learning to build rapport with customers and make them feel valued at a company that pursues the highest customer experience.

• Worked as the studio photographer and sales associate in the Waterloo Farmer's Market Walmart booth, in charge of sales, studio sessions, and passport photo transactions.