Te'On Smith Email & Phone Number

San Francisco, California, Us

Oversee and fulfill customer requests (i.e., processing resizes, exchanges, or returns)Execute quality checks on customer orders to verify accuracy and adherence to quality standardsAccelerate and monitor investigations involving customer order delaysCoordinate with vendors and internal teams to manage and track purchase orders using NetSuiteTrain new team members on current operational proceduresImplemented and manages new shipping process for customer orders going to various showrooms across the country, coordinating logistics and ensuring timely delivery

Successfully implemented strategies to organize workload resulting in raising team morale and efficiency by 100%Redesigned and implemented a new carrier package procedure eliminating unnecessary measures by launching a new digital process, reducing package delivery times by 30 minutesOffered superior support for a mail management services firmFostered efficiency and compliance with company policies through effective coordination of office activitiesOrganized packages for shipment, pickup, and courier services for prompt delivery to customersInteracted with customers professionally by phone, email, or in person to provide necessary informationAnswered inquiries from clients, vendors, and other callers seeking informationManaged stock and bond procedures promptly

Basel, Bs, Ch

Established staffing strategies and manage end-to-end recruiting for the Fixed Based Operator in TeterboroResponsible for overseeing job openings and announcements through company job posting systems, including BullhornWrote and placed job advertisements in various external media including Monster, Indeed, ZipRecruiter Maintained accurate and well-ordered documentation on all candidates, searches, and recruiting activity and updates the applicant tracking systemManaged the full lifecycle recruiting process. Areas of scope include regulatory and company compliance requirements, selection of final candidates, sending out offers, negotiation, and closing

Seattle, Wa, Us

Label and wrap packages based on size and destinationScan packaging labels with RF scannerBuild, wrap, and transport full pallets with pallet jacks to their respective trailer

Organized weekly meetings with the Executive BoardScheduled 6 students to volunteer weekly at Achievement First Academy in Bridgeport, CTPlanned and organized social justice activities and events Plannned with other members of the Executive Board Annual Women’s Appreciation Dinner

Fairfield, Ct, Us

Mentored and guided 32 male freshmen as they transitioned from high school to college living Conducted rounds throughout the building to assure security and enforcement of University policiesMediated and counseled residents on personal, academic and diversity issuesUtilized organizational and public speaking skills to create and present hall programs to educate residents about critical issuesManaged various administrative duties including maintenance requests and incident reports

Fairfield, Ct, Us

Maintained exemplary customer service by greeting and welcoming students to various eventsOrganized weekly movie events, including film selection, room set-up, and purchasing of necessary suppliesSupervised a team of three or more student workers while delegating to staff during events

Fairfield, Ct, Us

Provided comprehensive support for senior-level staff, including managing and coordinating projects and processesScheduled and coordinate meetings, appointments, and travel arrangements for senior-level staffProvided front-desk support and other clerical assistance as requiredLogged phone messages in computer system and email to staff

Bentonville, Arkansas, Us

Utilized customer service skills to greet customers during check outRestocked shelves and displays as necessaryHandled cash and credit card revenue with efficiency