As the dedicated Success Manager at Kentro.io, my job is to make things easier for our clients. My goal is to simplify operational complexity so that our clients can focus on delivering value to their customers, free from the siloed business backend infernos. By concentrating efforts on the tasks that drive revenue instead of expenses, my approach is all about enabling growth mode. My team and I bridge the gap between our innovative ERP solutions and the unique needs of our modern e-commerce clients.There are far too many things to do and not enough time to do them all. Leverage streamlined automation.

Led new sales and marketing department to broaden opportunity pipeline of complex and creative web solutions, generating a 30% increase in new business revenue per quarter.• Championed the GTM strategy for the cloud-based website management and intelligence platform Accorbis. • Developed and implemented a data-informed content strategy, optimizing for SEO and organic growth, which significantly enhanced client acquisition.• Through diligent monitoring and refinement based on KPIs, alongside effective A/B testing, achieved a notable increase in engagement and efficiency, with a 25% rise in click-through rates and a 20% decrease in bounce rates.• Collaborated closely with cross-functional teams to ensure seamless execution, from product development to sales enablement.Client list included Caltech, Yale, USC, Occidental, UNLV, Hungry Howies and FLEXspace.

Orchestrated key partnerships to enrich sales pipeline, leading to a 30% boost in conversions, while introducing innovative growth channels and refining forecasting mechanisms for increased revenue and sustainability.• Partnering closely with brands to grow customer lifetime value; analyzing customer behavior data to identify regional sales opportunities and increasing CLV by 20% by implementing personalized brand playbook practices. • Spearheaded online product marketing efforts. The outcome was a surge in social media followers, reaching 200k, and an increase in profit margins, reaching 35%.

Data-driven creation and deployment of two different target market segment strategies - business and boutique. Conversion rate increase by 23% in both due to success in top of the funnel viewership.• Cultivating and managing Facebook, Instagram and Youtube accounts for said hotels and collaborating closely with content creators and influencers to generate awareness by creating targeted posts and immersive videos.• Consulting upper management about key customer user data, pain points and online engagement opportunities.

Increased sales year-over-year by 30% by successful prospecting and acquiring of diverse set of clients thanks to original marketing and savvy value/sale propositions. Clients include airline companies, soccer and athletics clubs, and a national car rental service. • Increased monthly website views by 20%, social media traffic by 250%, and paid traffic by 34% utilizing various analytics and automation tools, presenting reports regularly to the C-suite. • Conceptualize, plan, and execute multitude of marketing strategies and campaigns. Created and owned 'event planning' marketing campaign improving deal velocity for real estate assets - weddings, workshops, expos, conferences and alternative workplaces. • Owned end-to-end hotel digital content process, driving pre-season planning, briefing and execution across site, email, and socials, partnering cross-functionally to deliver meaningful experiences.