Tequila Robertson Email and Phone Number

• Works in a micro-managed and fast paced environment.• Provides customer service.• Recommends settlement offers and negotiate payment arrangements.• Research claims information and thoroughly investigates coverage.• Makes decisions about coverage and liability with little to no supervision.

Trained staff to deliver customer service.• Created and managed more than 200+ confidential personnel records.• Ran bi-weekly payroll process.• Assisted store and district HR manager with daily tasks.• Completed weekly schedules according to payroll policies.• Advised upper level management on appropriate employee corrective actions.• Conducted background checks and drug tests for all eligible hires.• Assisted with selecting possible hires and arranging interviews.• Assisted with the full cycle interview process.

• Offered exceptional customer service.• Worked closely with store managers.• Addressed customer inquiries and resolved complaints.• Communicated store policy violations to the leadership team in a timely manner.• Supervised over 20+ cashiers per day.• Wrote out the daily schedules for breaks and lunches.

• Provided exceptional customer service.• Opened/Closed store, which included counting cash drawers and making bank deposits.• Trained new store managers.• Processed shipments and maintained organized stock shelves.• Trained new employees.