Tera Barnes, Mba Email & Phone Number

Louisville, Kentucky Area

Louisville, Kentucky Area

I monitor all systems to ensure the inventory agrees: Opera PMS, Holidex, Passkey, and various third-parties. I also process contracts, rooming lists, credit card authorizations, purchase orders, tax exempt forms, etc. to ensure all groups have the correct reservations/billing as needed. I work closely with the Revenue Manager to maximize room revenue by.

Portland, Indiana

I was brought to Portland, Indiana on a temporary assignment to serve as an Acting General Manager for roughly two months in the permanent GM's absence.As a Manager in Training at the Holiday Inn Express & Suites, I shadowed the General Manager for a few weeks to improve upon my own skills and expertise as a future leader. My duties included payroll.

Louisville, Kentucky Area

As the Guest Services Manager, my duties included forecasting, scheduling, survey/review analysis and response, and the oversight of the front desk operations, reservations taken, bell-stand, and night auditing.As the Guest Services Champion of the hotel, I monitor all points of interaction with guests: check in, check out, service recovery, dining.

Louisville, Kentucky Area

While in the position of Front Office Supervisor for one year, our team increased our Trip Advisor rating by 7 slots and increased guest satisfaction survey scores. During this time, I also supervised the cafe for the week of Derby.The catering position allowed me to work side-by-side with the Sales & Catering teams as they take inquiries, distribute.

Garmisch-Partenkirchen, Germany

I oversaw email traffic/phones for the Vacation Planning Center for all aspects of travel including hotel stay, tours/activities, restaurant recommendations/reservations, and travel advice.I also updated weekly financial reports for the hotel's management team.As it was a contracted assignment, I returned to the US upon at the end of my contract.

Louisville, Kentucky

Words cannot describe the pride I have for having been a member of Sullivan's educational team. Assisting students in their studies was incredibly rewarding, and it taught me valuable lessons in regards to the social aspect of training unique individuals.Reason for leaving: I moved to Germany.

Louisville, Kentucky Area

My internship was my first hospitality job, which turned into a full time position. During my employment, I was able to learn the ins and outs of multiple departments including night audit, banquets, and food/beverage.In December of 2009, the Marriott was sold to the Carlson company. The most significant experience I had was during that transition, when I.

Pre-License Course, Real Estate

Master Of Business Administration (Mba), Hospitality Administration/Management

I am currently pursuing my MBA with a focus in Hospitality.

Bachelor Of Science (B.S.), Hospitality Administration/Management

Associate Of Science (A.S.), Hotel, Motel, And Restaurant Management