Tera Gilbert Singh Email & Phone Number

Effectively deliver required sales targets by prospecting new business and maintaining and building professional and trusted relationships with hotel customersMaintain complete knowledge of: property policies and procedures, Safety guidelines, function space, Menus, and banquet equipmentDevelop and implement specific marketing plans for assigned market segments and conduct persuasive verbal sales presentations to prospective clientsParticipate in team meetings to review policy, procedure, client events, and team discussions.Understand full service sales strategies, strengths and weaknesses, and of competitor hotels.Communicate all group information to departments to ensure superior execution and customer service to your clients.Maximize revenue by selling all facets of our property, both orally and in written form to previous, current and potential clients.Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.Prepare correspondence to customers, internal booking reports and file maintenance.Participate in tentative review meeting, RevMax and other sales-related meetings as required.Receiving and responding to incoming leads via phone and websiteConducts site visit and planning meetings with customersResponsible for planning stage preparing resumes, rooming lists, banquet event orders, diagrams, amenities, room drops, first look photos if applicableResponsible for internal communication via resume meeting and daily BEO meeting to ensure efficient communication and execution by hotel operations departmentsResponsible for on-site execution on day of event in partnership with front office and banquetsGenerates applicable contracts, collects deposits, maintains pro-forma invoicesResponsible for review of final bills and corresponding paymentCultivate collaborative, mutually supportive relationships with and among guests, the community, the department and hotel staff.

Monroe, New York, United States

Plan, direct, and coordinate catered events for Somni Tapas Restaurant & Bar. Negotiates contracts, assists in the menu items, schedules catering staff, arranges for facilities or equipment, and communicates customers needs to the appropriate personnel. Being the Event Manager develops and maintains catering accounts by ensuring customer satisfaction before, during, and after the event. Maintain reporting to Owners on all catering events. Maintain all administrative production an organization for daily production/ communications.

• Provide information on our products and services, as well as take orders via telephone, web, and fax• Conduct Internet research for purchases and miscellaneous business needs• Ensure customers receive orders by taking responsibility of shipping and delivery• Respond to general mail and email• Maintain database, ensuring records and information are current• Assisting with pre-conference/ event coordination when requested• Provide support to team members on projects when required• Keep track of office supplies/ inventory levels and place orders when needed• Validate bills and handle collecting payments• Perform general clerical duties, including data entry, scanning, copying, answering calls, and filing when needed

Garden City, Ny

• Facilitate the application process.• Schedule candidates for interviews and maintain an organized and steady flow of applicant paperwork.• Perform administrative duties including filing an answering telephone.• Recruit candidates on the selling floor and encourage employees to refer friends and family.

Melville, Ny

• Assisted Supervisor with daily operation support.• Claim Processing, from initiation though distribution.• Drafted components for a plan of allocation.• Established documents to improve operations

Killington, Vt

Facilitator of all internal customer survey execution.Assistant to Director of the Mountain Ambassador Program.Managed busy volunteer Ambassador Program Calender.Assisted in all administrative day to day operations.

Bachelor'S Degree, Business Administration Concentration In Marketing

Diploma