Tera Picente Email & Phone Number

New York, Ny, Us

Greater New York City Area

Sustaining and redeveloping the environment of a neighborhood favorite through customer relations and team-building as sales increase from upwards of $100,000 weekly. Activating learning and development for both new and continuing team members of a 30+ person staff in a manner that is responsive to individual and organizational needs. Cultivated multifaceted teams prior to and during four outer-market new bakery openings by adapting multiple training applications and methods to the needs of the moment. Versed in cash reconciliation, store safety protocols, and responsive management strategies.

Greater New York City Area

Enriching the patron experience by facilitating a safe, shared setting and communicating between front and back of house teams to promote success. Activating connection between patrons and the organization to promote subscription model or returned attendance. Overseeing a variety of events that fluctuate in intimacy, purpose, and attendee demographics.

Supported the trajectory of League Membership by activating application processes, revitalizing membership databases, documenting Committee notes, and procuring membership benefits. Garnered event planning experience by aiding in the success of two conferences with ranging objectives and demographics, one of which catered to over 800 attendees.

Aided in the success of a newly virtual theater academy that saw classes of 5-25 adults developing and sharing their theatrical skills. Recorded qualitative and quantitative data surrounding Zoom classes in regard to student engagement, curriculum possibilities, attendance, and effectiveness while reporting these findings to the teaching team each week. Worked in an intimate (though virtual) setting with a small team focused on creating theatrical experiences.

Created and executed both in-person and virtual educational programming ranging from family events to multi-day summer camps. Facilitated interactive presentations in which live ‘Ambassador Animals’ are safely transported and used to educate multiple age and community demographics on topics like conservation, classification, and care.

Supervised camp program participants aged 7-14 in accordance with guidelines and regulations offered by the CDC and American Camp Association, while also preparing and executing multiple curriculums catered to different age levels and interests.

Utica, New York Area

Oversaw the daily operations of a summer daycare program consisting of both preschool and school-aged children in accordance to New York State standards and training.

Utica, New York Area

Collaborated with permanent staff members and volunteers to found a successful work environment during events such as national touring theater productions and concerts as well as throughout the day to day operations in a 3,000 seat theater.