Tera Shaw Email & Phone Number

Coordinate all daily activities for 14+ field service engineers, including time management, all calendar updates, maintaining current, detailed spread sheets with company information pertaining to the field, juggle multiple priorities within the same time slots, discuss and schedule all customer related activities and ensure all time requests are met and properly communicated, manage and track all part orders needed for the field engineers as well as customers, work with other local coordinators and field service to maintain all area goals including sharing resources and re-allocating responsibilities where required

Negotiated payment plans and options with borrowers interested in alternative routes of payment, prepared financial documents for supporting materials where needed such as income and bill sheets, managed each account to ensure that all of the federally required documentation was in place and up to date for audits, offered a check and balance system for other Collector's documentation daily

Sorted time sensitive materials and ensured they were properly handled for timely shipment, assisted with training all new area handlers, maintained strict safety protocols within the area, and performed nightly checks of areas to ensure these guidelines were followed correctly and that no materials were left behind, maintained a team-work oriented environment within the work group by consistently assisting in any area needed