Member Advocate
Current
Feb 2022 - Present
AeroLeads people directory · profile
Theresa "Tera" Burlong Email & Phone Number
Leadership - Integrity - Imagination
at
Businessolver
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Leadership - Integrity - Imagination
Location
Houston, Texas, United States
Company size
Who is Theresa "Tera" Burlong? Overview
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Quick answer
Theresa "Tera" Burlong is listed as Leadership - Integrity - Imagination at Businessolver, a with 1043 employees, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Theresa "Tera" Burlong.
Theresa "Tera" Burlong previously worked as Member Advocate at Businessolver and Customer Service Representative II (Team Lead) at Allied Home Warranty. Theresa "Tera" Burlong holds Associate Of Arts And Sciences - Aas, Cad/Cadd Drafting And/Or Design Technology/Technician from San Jacinto College.
Company email context
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Businessolver
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Profile bio
About Theresa "Tera" Burlong
I am a self-motivated problem solver, capable of working independently and cooperatively. I frequently take the lead on projects. My strengths include the ability to think analytically and deductively, and communicate effectively in a variety of mediums.
Current workplace
Theresa "Tera" Burlong's current company
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Businessolver
6 roles · 24 years
Theresa "Tera" Burlong work experience
A career timeline built from the work history available for this profile.
Customer Service Representative Ii (Team Lead)
Allied Home Warranty
I provided leadership in a team that delivered excellent customer experiences to our Warranty clients. - Trained new agents- Resolved escalated concerns- Provided feedback to agents and management regarding client experiences - Collaborated with other department representatives to establish best practices
2015 - 2017
~2 yrs
Multimedia Artist
Dallas, Tx
During this time, I was rehabilitating from a health condition that kept me from joining the workforce. I kept productive in several projects and volunteer activities using photography, computer graphics and 3d modeling and animation software, including GIMP, Sketchup, and iClone.
2010 - 2015
~5 yrs
Operations Clerk Iii
-Supported a team of clerical associates, including our supervisor-Provided team with documents and software tools to improve performance.-Wrote announcements -Administered QA and Productivity Databases-Prepared reports to ManagementAchievements-Designed a customer database and imported fulfillment documents-improved processing efficiency by 33% -Built a QA database-Saved the department over $800 in the first quarter alone.-Designed winning graphic for 2004 Winter Gala Commemorative T-Shirt Competition-Won 2005 Wells Fargo Gold Coin for contributions to the department
2004 - 2007
~3 yrs
Phone Banker
-Assisted clients with account management -Informed clients regarding account history and bank policies and transactions-Conducted transfers-Cross-sold products to add value to their existing banking profile
2003 - 2004
~1 yr
Csr (Customer Relations Specialist)
Verizon Internetworking
-Resolved disputes that had escalated to the Executive Office-Corresponded with clients and the BBBAccomplishments-Generated pre-written responses that brought email customer service response time down from one week to two business days-Created an online Customer Service knowledge base, reducing call handle time and escalations to the supervisory queue, (adopted by management after I left to pursue other opportunities at Wells Fargo.)
Sep 1998 - Apr 2003
Team & coworkers
Colleagues at Businessolver
Other employees you can reach at businessolver.com. View company contacts for 1043 employees →
AM
Annette Moore
Colleague at BusinessolverOlympia, Washington, United States
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MM
Marcus Mortland
Colleague at BusinessolverLos Angeles Metropolitan Area, United States
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LM
Lindsey Martin
Colleague at BusinessolverGreater Indianapolis, United States
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RH
Rebecca Hayter
Colleague at BusinessolverNew York City Metropolitan Area, United States
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JW
Jessica Wijaya
Colleague at BusinessolverNashville Metropolitan Area, United States
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KS
Katie Smith
Colleague at BusinessolverPelham, New Hampshire, United States
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AE
Andres Eduardo Ramirez Diaz
Colleague at BusinessolverBibb County, Georgia, United States
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DG
Dawn Gries
Colleague at BusinessolverEnglewood, Colorado, United States
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SC
Shauna Carlson
Colleague at BusinessolverWest Des Moines, Iowa, United States
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MA
Mmaafiong Akpan
Colleague at BusinessolverLittleton, Colorado, United States
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Annette Moore
Colleague at BusinessolverOlympia, Washington, United States
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MM
Marcus Mortland
Colleague at BusinessolverLos Angeles Metropolitan Area, United States
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LM
Lindsey Martin
Colleague at BusinessolverGreater Indianapolis, United States
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RH
Rebecca Hayter
Colleague at BusinessolverNew York City Metropolitan Area, United States
View →
JW
Jessica Wijaya
Colleague at BusinessolverNashville Metropolitan Area, United States
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KS
Katie Smith
Colleague at BusinessolverPelham, New Hampshire, United States
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AE
Andres Eduardo Ramirez Diaz
Colleague at BusinessolverBibb County, Georgia, United States
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DG
Dawn Gries
Colleague at BusinessolverEnglewood, Colorado, United States
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SC
Shauna Carlson
Colleague at BusinessolverWest Des Moines, Iowa, United States
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MA
Mmaafiong Akpan
Colleague at BusinessolverLittleton, Colorado, United States
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2 education records
Theresa "Tera" Burlong education
Associate Of Arts And Sciences - Aas, Cad/Cadd Drafting And/Or Design Technology/Technician
Associate Of Arts - Aa, Associate Of Arts, Humanities
Brookhaven Community College
FAQ
Frequently asked questions about Theresa "Tera" Burlong
Quick answers generated from the profile data available on this page.
What company does Theresa "Tera" Burlong work for?
Theresa "Tera" Burlong works for Businessolver.
What is Theresa "Tera" Burlong's role at Businessolver?
Theresa "Tera" Burlong is listed as Leadership - Integrity - Imagination at Businessolver.
Where is Theresa "Tera" Burlong based?
Theresa "Tera" Burlong is based in Houston, Texas, United States while working with Businessolver.
What companies has Theresa "Tera" Burlong worked for?
Theresa "Tera" Burlong has worked for Businessolver, Allied Home Warranty, Dallas, Tx, Wells Fargo, and Verizon Internetworking.
Who are Theresa "Tera" Burlong's colleagues at Businessolver?
Theresa "Tera" Burlong's colleagues at Businessolver include Annette Moore, Marcus Mortland, Lindsey Martin, Rebecca Hayter, and Jessica Wijaya.
How can I contact Theresa "Tera" Burlong?
You can use AeroLeads to view verified contact signals for Theresa "Tera" Burlong at Businessolver, including work email, phone, and LinkedIn data when available.
What schools did Theresa "Tera" Burlong attend?
Theresa "Tera" Burlong holds Associate Of Arts And Sciences - Aas, Cad/Cadd Drafting And/Or Design Technology/Technician from San Jacinto College.
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