Tera B. Email & Phone Number

Acworth, Georgia, United States

• Oversee the integration of business systems to ensure seamless functionality across all platforms.• Direct all internal operations and activities, including warehouse and inventory management, focusing on system optimization.• Consolidate processes to maximize efficiency in time management, personnel allocation, and system utilization.• Assess system performance and propose enhancements or upgrades to meet business needs and stakeholder expectations.• Supervise a team of 10 associates spanning project management to warehouse operations, enhancing cross-functional collaboration.• Serve as an executive leadership team member and manage company-wide expectations and project staffing requirements.• Analyze budgetary requirements and allocate resources to meet company objectives and account demands.• Troubleshoot ERP system issues and implement corrective measures to ensure smooth operations.• Lead system upgrades and enhancements across Salesforce, JDE ERP, and Warehouse TMS platforms.• Ensure compliance with SOX controls and update and implement modifications as necessary while collaborating with internal and external auditors to ensure overall business compliance.

Acworth, Ga

• Supervised the training and proficiency of associates in SOX compliance and associated processes.• Conducted comprehensive training sessions on internal procedures, JDE processes, and organizational protocols for new associates.• Evaluated all facets of business operations to monitor project progress and ensure effective management, making adjustments as needed.• Implemented and optimized third-party logistics (3PL) processes to enhance efficiency and effectiveness in shipping operations. Oversaw an 18-month audit of an external customer to verify compliance with contractual obligations.• Directed change management processes to foster proper prioritization of initiatives and adherence to project timelines.

Acworth, Georgia

• Led the direction of 800-1200 successful projects annually, overseeing their progression from conception to final delivery.• Supervised about 150 concurrent projects weekly, encompassing all regions of the United States.• Devised solutions in inventory management, distribution, and product upgrades, resulting in system enhancements and streamlined operations.• Identified operational bottlenecks and implemented novel processes and policies to enhance efficiency.• Managed a substantial pre-buy contract with the company's largest client, ensuring meticulous documentation and reporting of material usage.• Facilitated seamless transactions with other company divisions to procure and ship inventory continuously, facilitating consistent inventory levels for daily shipping operations.• Spearheaded the development, implementation, and training of associates in the JDE system for initial rollout and subsequent upgrades.

Acworth, Georgia, United States

• Supervised operational activities, ensured strict adherence to budgetary guidelines, and fostered cost-effective management practices within the organization.• Developed comprehensive proposals and business plans tailored to the predefined scope or domain, leveraging strategic insights and industry expertise to drive forward organizational objectives.• Provided effective leadership and direction to a team of 4 individuals within the organizational structure to achieve collective goals.• Managed the company's largest account and engaged directly with clients to establish and maintain schedules, budgets, contracts, and invoicing processes.• Oversaw the scheduling and execution of projects from initiation to completion and employed meticulous planning, coordination, and monitoring to ensure timely delivery and adherence to quality standards.

Acworth, Georgia, United States

• Delivered exceptional service to clients, fostered enduring relationships, and laid the groundwork for future collaboration and expansion opportunities.• Initiated appropriate escalation procedures by contacting relevant stakeholders when issues necessitated heightened attention or resolution beyond standard protocols.• Maintained transparent communication with customers throughout issue resolution processes, ensuring customer continuous engagement and satisfaction with problem-solving efforts.• Oversaw a specific division of the company's largest account and managed all aspects of material orders and direct installations to uphold operational excellence and client satisfaction.• Coordinated projects within allocated budgets and meticulously oversaw each stage from inception to completion to ensure financial efficiency and project success.• Fostered close collaboration and engagement with customers to understand their needs and preferences while ensuring alignment with project deliverables to meet or exceed expectations.

Marietta, Georgia

Master'S Degree, Information Technology

Bachelor Of Applied Science - Basc, Business Administration And Management, General

Associate'S Degree, Business Administration