Tera B. Email and Phone Number
As a seasoned professional with proven track records of streamlining operations, analyzing business processes, and driving organizational excellence, I bring dynamic blends of skills in delivering impactful results, facilitating business success, and overseeing multi-dimensional teams to achieve corporate goals.As a director of systems operations, I direct the integration of business systems, ensuring seamless functionality across all platforms and overseeing internal operations and system optimizations. My strategic approach to developing and executing initiatives aligned with organizational objectives has boosted organizations' sustainable growth and success. My commitment to operational excellence, delivering tremendous solutions, and optimizing workflows has significantly increased work efficiency and productivity.Given my passion for staying at the forefront of industry trends, I consistently leverage data-driven insights to inform decision-making, identify opportunities for improvement, and drive positive change. I also successfully implemented initiatives that resulted in streamlined processes, reduced costs, and increased overall operational effectiveness. My expertise extends to conducting impactful training sessions and fostering profitable and lasting partnerships that contribute to the growth of organizations. My comprehensive skill sets include sales leadership, strategic planning, business analysis, and team development. I am proficient in leveraging diverse software like Salesforce and other systems for efficient forecasting, process optimization, documentation, performance tracking, and promoting data-driven decision-making.My leadership style is characterized by guiding teams through change and innovations, fostering a collaborative environment, and instilling a culture of continuous improvement. My expertise transits the full scope of business, from development and operations management to consumer engagement. My managerial ability steered teams towards achieving positive outcomes and boosting productivity while exceeding projects within the assigned deadline, coupled with a notable rise in awareness through innovative ideas, formulating transformational business strategies, and developing and executing strategies to facilitate growth.
Interface
View- Website:
- interface.com
- Employees:
- 2563
-
Director Of Systems OperationsInterface Feb 2023 - PresentAcworth, Georgia, United States• Oversee the integration of business systems to ensure seamless functionality across all platforms.• Direct all internal operations and activities, including warehouse and inventory management, focusing on system optimization.• Consolidate processes to maximize efficiency in time management, personnel allocation, and system utilization.• Assess system performance and propose enhancements or upgrades to meet business needs and stakeholder expectations.• Supervise a team of 10 associates spanning project management to warehouse operations, enhancing cross-functional collaboration.• Serve as an executive leadership team member and manage company-wide expectations and project staffing requirements.• Analyze budgetary requirements and allocate resources to meet company objectives and account demands.• Troubleshoot ERP system issues and implement corrective measures to ensure smooth operations.• Lead system upgrades and enhancements across Salesforce, JDE ERP, and Warehouse TMS platforms.• Ensure compliance with SOX controls and update and implement modifications as necessary while collaborating with internal and external auditors to ensure overall business compliance. -
Manager Of Business Analysis And Process DevelopmentInterface Mar 2019 - Feb 2023Acworth, Ga• Supervised the training and proficiency of associates in SOX compliance and associated processes.• Conducted comprehensive training sessions on internal procedures, JDE processes, and organizational protocols for new associates.• Evaluated all facets of business operations to monitor project progress and ensure effective management, making adjustments as needed.• Implemented and optimized third-party logistics (3PL) processes to enhance efficiency and effectiveness in shipping operations. Oversaw an 18-month audit of an external customer to verify compliance with contractual obligations.• Directed change management processes to foster proper prioritization of initiatives and adherence to project timelines. -
Program ManagerInterface Jan 2016 - Mar 2019Acworth, Georgia• Led the direction of 800-1200 successful projects annually, overseeing their progression from conception to final delivery.• Supervised about 150 concurrent projects weekly, encompassing all regions of the United States.• Devised solutions in inventory management, distribution, and product upgrades, resulting in system enhancements and streamlined operations.• Identified operational bottlenecks and implemented novel processes and policies to enhance efficiency.• Managed a substantial pre-buy contract with the company's largest client, ensuring meticulous documentation and reporting of material usage.• Facilitated seamless transactions with other company divisions to procure and ship inventory continuously, facilitating consistent inventory levels for daily shipping operations.• Spearheaded the development, implementation, and training of associates in the JDE system for initial rollout and subsequent upgrades. -
Program Coordinator IiInterface Jan 2015 - Jan 2016Acworth, Georgia, United States• Supervised operational activities, ensured strict adherence to budgetary guidelines, and fostered cost-effective management practices within the organization.• Developed comprehensive proposals and business plans tailored to the predefined scope or domain, leveraging strategic insights and industry expertise to drive forward organizational objectives.• Provided effective leadership and direction to a team of 4 individuals within the organizational structure to achieve collective goals.• Managed the company's largest account and engaged directly with clients to establish and maintain schedules, budgets, contracts, and invoicing processes.• Oversaw the scheduling and execution of projects from initiation to completion and employed meticulous planning, coordination, and monitoring to ensure timely delivery and adherence to quality standards. -
Program Coordinator IInterface Jan 2006 - Jan 2015Acworth, Georgia, United States• Delivered exceptional service to clients, fostered enduring relationships, and laid the groundwork for future collaboration and expansion opportunities.• Initiated appropriate escalation procedures by contacting relevant stakeholders when issues necessitated heightened attention or resolution beyond standard protocols.• Maintained transparent communication with customers throughout issue resolution processes, ensuring customer continuous engagement and satisfaction with problem-solving efforts.• Oversaw a specific division of the company's largest account and managed all aspects of material orders and direct installations to uphold operational excellence and client satisfaction.• Coordinated projects within allocated budgets and meticulously oversaw each stage from inception to completion to ensure financial efficiency and project success.• Fostered close collaboration and engagement with customers to understand their needs and preferences while ensuring alignment with project deliverables to meet or exceed expectations. -
Operations ManagerSurety & Construction Consultants Jan 1999 - Oct 2005Marietta, Georgia
Tera B. Education Details
-
Information Technology -
Business Administration And Management, General -
Business Administration
Frequently Asked Questions about Tera B.
What company does Tera B. work for?
Tera B. works for Interface
What is Tera B.'s role at the current company?
Tera B.'s current role is Director of Operations | Business Analyst | Director of System Operations.
What schools did Tera B. attend?
Tera B. attended University Of The Cumberlands - Graduate And Online Programs, University Of The Cumberlands, University Of The Cumberlands.
Who are Tera B.'s colleagues?
Tera B.'s colleagues are Kelly Giese Ayres, Olivier Michel, Mike Hutton, Gydo Kersbergen, Ishaan Joshi, Srinivas Avhs, Laura Navarro Triana.
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