• Managed independent case load assignment ranging from 35 to 60 Clients • Oversaw Client services budget, managing quarterly allocations• Communicated effectively with hospital and rehab center staff, physicians, therapists, and vendors• Developed Client care plans, coordinate services, and provide resources to successfully reintegrate Clients into the community

• Encumbered financial authorizations for Client services• Monitored payment status of Client billing• Fostered strong working relationships with Program vendors• Managed consumable supplies inventory and placed monthly orders

• Organized monthly unit meetings, events, etc. for staff• Provided customer service by responding to inquiries from visitors, consumers, and vendors• Reconciled Client services payments• Scheduled Customers for weekly orientation and managed referral information• Maintained confidentiality in closed file system of medical records

• Received two promotions from Promotional Signing and Instocks Team• Communicated effectively with store management and staff regarding efficient processes• Distributed advertisement signs to appropriate personnel for weekly setup• Scanned and replenished all out of stock product on sales floor