Teree Verduijn Email & Phone Number

Winchester, England, United Kingdom

Winchester, England, United Kingdom

To ensure that contracts are delivered and managed in accordance with the Councils best practices.

Winchester, England, United Kingdom

Winchester, England, United Kingdom

POST OBJECTIVETo support the Economy team in delivering the government’s business support grants for organizations impacted by COVID-19. MAIN ACCOUNTABILITIES• Provide effective and efficient administration support to the Economy Team• Efficient administration of the additional Support grant processes• Ensuring the business grant programme is delivered in an efficient and effective manner, to the highest professional standard.SPECIFIC TASKS• Co-ordinating the collection of applications and transfer of data into an excel spreadsheet with the support of the finance team.• Manipulating and reporting on data as required to meet the objectives of the Government Business Support Grants Additional Restrictions Grant Programme.• Carrying out a series of eligibility checks using the information provided by each grant applicant.• Following up with applicants to seek clarification or gain missing information to help determine eligibility.• Liaise with the wider Economy Team and Finance Teams to co-ordinate payments and advising grant recipients on whether their application has been successful.• Undertaking post claimant reporting using Excel Pivot Tables.• Responding to queries from businesses via email and telephone. Update business web pages for the team using the Council’s content management system.• Any other general administration duties as directed by the Business Engagement Manager, Service Lead for Economy and Tourism and Corporate Head of Engagement.

Kwazulu-Natal, South Africa

I executed the following tasks during this role:• Ensure optimum utilization of Internal Sales Staff• Provide guidance and direction to internal Sales Staff• Manage Call Sheets• Liaise between Top Management; Telesales; Customers; Sales Reps and Buyers on availability of stock and special orders• Liaise with Sales Representatives to align internal to external sales initiative• Manage Telesales Key Accounts• Assist Representatives with forecasting• Approve pricing and “specials”• Approving and follow up on Credit Notes• Manage profit (GP) on orders and keeping track daily• Follow up and monitor order delivery• Keep track of order status on system & communicate to Telesales• Assist Sales Manager and Representatives with general duties• Manage all Marketing Plans and Promotional activities• Execute all general admin duties, Word, Excel and PowerPoint Presentations.• Contribute in weekly Management Meeting & weekly Sales Meeting• Deal with customer complaints• Co-ordinate company eventsMy accomplishments within this role are as follows:• Garnered harmony and team spirit between Telesales and Operations.• Updated SOPs and roles to maintain focus on sales and follow-ups.• Met and exceeded daily sales target vs budget by delivering top-notch guidance to internal Sales Staff.• Established and maintained strong relationships with customers to improve customer satisfaction scores.• Served as an efficient liaison between customers, Sales Representatives, Top Management, and Telesales.

South Africa

Key Accounts Functions within this role are as follows:• Daily updates and communications on payload and time with customers• Monitor vehicle loading and offloading times & ETAs• Schedule details and special instructions for loads• Update customer vehicle requirements.• Check details of all loads for the month and submit for invoicing monthly• Weekly conference calls with Operations and Customers to follow up on issues• Update Service Level Agreement (SLA) on monthly basis• SLA quarterly meetings with customerSales Coordinator Functions within this role are as follows:• Check subcontractor loads and balancing at month end• Follow up on queries• Prepare master budget vs actual forecast spreadsheets• Monthly Sales Report, variance reports, customer statistics, standing time, credit notes and Sales Managers reports• Prepare and scrutinize monthly actuals• Prepare yearly budgets, compile and print final budget packs.• Update complaints and compliments register and capture onto SHEQ database• Type and file quotes and emails to customers• Keep track of quotes register• Cancel tripsheets and maintain register• Oversaw annual and monthly price escalations• Monthly Debtors Meeting to assist Debtors Clerks with collections and issues• Assist Customers with credit applications• Fill in as Directors Secretary/PA• Debtors Collection• Delegate queries to Clerks• Capture Credit NotesMy accomplishments within this role are as follows:• Executed tasks and responsibilities diligently on weekends as well as served overtime to manage work load.• Fostered strong relationships with customers and maximized service satisfaction.• Facilitated operations through formulation of spreadsheets tracking key monthly statistics.• Ensured all spreadsheets, rate sheets, and invoices are updated on schedule.• Facilitated and entertained customers at all company events, including Rugby box as well as drafted guest lists.

Senior Certificate / Grade 12, Senior Certificate / Grade 12

Activities and Societies: First Team HockeySubjects: English, Afrikaans, Typing, Biology, Art, and Maths

Module - Sales Management

Module - Principles Of Marketing Management

Module - Business Law