• Project managed the implementation of three service desk integration projects for a retail chain.• Project managed the implementation of a whatsapp messaging project for a non-profit organization.• Provided IT Service Management tender bid management support.

• Scope the testing effort by analyzing the specifications of the project module.• Estimate time, resources and budget required and obtain management approval.• Develop and define the Test Strategy.• Assemble testing team. • Identify and resolve team member knowledge and skill gaps.• Develop test plan (tasks, interdependencies, resource allocation, etc). • Ensure the test environment is ready for testing (hardware, software, data, HP ALM, etc)… Show more • Scope the testing effort by analyzing the specifications of the project module.• Estimate time, resources and budget required and obtain management approval.• Develop and define the Test Strategy.• Assemble testing team. • Identify and resolve team member knowledge and skill gaps.• Develop test plan (tasks, interdependencies, resource allocation, etc). • Ensure the test environment is ready for testing (hardware, software, data, HP ALM, etc). • Implement testing processes as per HP standards.• Ensure the timely delivery of different testing milestones.• Prepare and report on testing progress, testing results, defects management, test coverage, etc. • Update the metrics dashboard at the end of each test phase. Show less

Management of all Science Centres and activities for the central region stretching from Melaka to Ipoh. Key responsibilities include: • Awareness building and promotion of STEM initiatives. • Identify and setup new Science Centres taking into account technical, pedagogical and business perspectives. • Develop partnerships and relationships with government ministries, agencies and other stakeholders.• Financial, Staff and Facilities Management.

Accountable to the board (AICB Council) for the development & operationalization of the new AICB Building (520,000 ft2 Corporate Tower - Training Center). Key accomplishments include:• Development & approval of the AICB Building Project Brief• Appointment of the Construction Design Team (Architect, M&E, C&S & QS) - Tender Development, Evaluation, Commercial Negotiation & Approval• On-boarding, Mobilization & Monitoring of the Construction Design… Show more Accountable to the board (AICB Council) for the development & operationalization of the new AICB Building (520,000 ft2 Corporate Tower - Training Center). Key accomplishments include:• Development & approval of the AICB Building Project Brief• Appointment of the Construction Design Team (Architect, M&E, C&S & QS) - Tender Development, Evaluation, Commercial Negotiation & Approval• On-boarding, Mobilization & Monitoring of the Construction Design Team• Establishment & approval of the Construction Project Governance Structure • Development, negotiation, approval & sign-off of key agreements (lease & project agreement) between Bank Negara & STF Resources• Development & operationalization of the key support processes required by the joint Bank Negara - STF Resources Construction Project Governance & Delivery Structure• Appointment of the Construction Project Management Consultant - Tender Evaluation & Approval• Appointment of the Main Contractor for Construction - Tender Evaluation & Approval• Monitoring of Construction Progress • Establishment & approval of the Operational Readiness Project Governance Structure • Development & approval of the business model (Out-source vs In-House) for the operationalization of the AICB Building • Appointment of the Hotel Operator to operate the AICB Building - Tender Development, Evaluation, Commercial Negotiation & Approval• Development, negotiation, approval & sign-off of the operator agreement between the Hotel Operator & STF Resources• On-boarding, Mobilization & Monitoring of the Hotel Operator Show less

• Engaged and accounted for to the Board (Transformation Steering Committee and AICB Council) on business transformation initiatives/projects.• Management and leadership of the following functions: Customer Service, IT, Exam, Training and School Operations.• Established the Asian Banking School (Built environment, ICT infrastructure and operations management) and the transfer of operations from AICB.• Created the business case for and directed the implementation of a new… Show more • Engaged and accounted for to the Board (Transformation Steering Committee and AICB Council) on business transformation initiatives/projects.• Management and leadership of the following functions: Customer Service, IT, Exam, Training and School Operations.• Established the Asian Banking School (Built environment, ICT infrastructure and operations management) and the transfer of operations from AICB.• Created the business case for and directed the implementation of a new E-Business, Campus Management, Membership and Finance System. • Created operational efficiencies (10% yearly reduction in head count) through the revamp of division structure, policies and processes. • Developed and implemented IT Infrastructure improvement plans for AICB & affiliated institutions resulting in improved cost efficiencies and service levels. Show less

• Management and leadership of all administrative functions including: Student Services, IT, Finance, Human Resource, Facilities, Legal and Marketing.• Co-managed the establishment of the Malaysian Campus leading to the successful start of operations including, but not limited to: o Hiring of administrative team members.o Rollout of operational processes and policies.o Project management of Fit-outs and ICT infrastructure.o Management of landlord (Iskandar Investment… Show more • Management and leadership of all administrative functions including: Student Services, IT, Finance, Human Resource, Facilities, Legal and Marketing.• Co-managed the establishment of the Malaysian Campus leading to the successful start of operations including, but not limited to: o Hiring of administrative team members.o Rollout of operational processes and policies.o Project management of Fit-outs and ICT infrastructure.o Management of landlord (Iskandar Investment Berhad Educity) relations and driving deliverables in the following areas: lease, common facilities, building defects, certificate of compliance and completion, etc. o Obtaining approvals from the Ministry of Education.o Transfer of operations and key personnel from the project office and the UK campus. • Engaged and reported on key operational matters (together with the CEO) to the Steering Committee consisting of the Chief Operating Officer and Pro-Vice Chancellor from the University of Southampton, UK. • Managed the disaster recovery incident requiring the transfer of school operations to another facility. Show less

• Engaged and accounted for all student recruitment revenues to the owners of the Nilai Resources Group.• Developed and drove the implementation of the go-to-market strategy.• Increased total student recruitment numbers (International & Malaysian) by 20%.• Kept the marketing spend within the budget of 4 Million. • Revamped and integrated the In-House Sales, Field Sales, Corporation Communication and Creative/Design team functions. • Established branch… Show more • Engaged and accounted for all student recruitment revenues to the owners of the Nilai Resources Group.• Developed and drove the implementation of the go-to-market strategy.• Increased total student recruitment numbers (International & Malaysian) by 20%.• Kept the marketing spend within the budget of 4 Million. • Revamped and integrated the In-House Sales, Field Sales, Corporation Communication and Creative/Design team functions. • Established branch offices in Vietnam & Indonesia. Show less

• Developed and managed key Telco accounts in Malaysia, Thailand, Singapore and the Philippines.• Managed key business partnerships with Hewlett Packard, NMS Communications, Dilithium, Universal Music Mobile and Media Prima. • Led the 3G Mobile Video product development effort.• Established the organization structure and hired key senior technical/professional services personnel.• Key contributor to the business strategy and plan.

• Architected and project managed the implementation of a Dealer portal and a B2C portal for a Telco.• Project managed the migration of a B2C portal as well as the rollout of the quote & configuration component for a consumer electronics company. • Managed tenders, architected solutions and provided pre-sales consultancy in CRM, E-Business, Network/Systems Management and High Availability Infrastructure.

• Managed tenders, architected solutions and provided pre-sales consultancy in Messaging, Groupware, Networking and Software Development.

• Serviced and maintained AS 400 systems and associated peripherals.

• Sold and serviced personal computers and associated peripherals.