Terence Benjamin Email and Phone Number
Cape Town, WC, ZA
Terence Benjamin's Location
City of Cape Town, Western Cape, South Africa, South Africa
Terence Benjamin's Contact Details
Terence Benjamin work email
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About Terence Benjamin
As the Managing Director of iKnowiT Pty Ltd, I am passionate about innovation and excellence in the IT sector. My journey began on the streets of Cape Town, selling products and learning valuable lessons in entrepreneurship. Despite not completing my schooling, my determination led me to land my first retail assistant job at Truworths, igniting my passion for retail and laying the foundation for my future career.Professional ExperienceIn my role as the HWPL SADC Peace Education Region Manager, I focus on:Business Development: Building strategic partnerships with educational institutions.Operational Success: Leading a diverse team to promote peace education across 10 countries in the SADC region.Cultural Inclusivity: Instilling values of empathy and inclusivity.Senior Stakeholder ManagementI excel in senior stakeholder management, fostering strong relationships and ensuring project alignment with organizational objectives.Innovative Use of TechnologyTo overcome language barriers, I leverage technology such as:Translation Apps: Facilitating real-time communication.Google Services: Enhancing accessibility and streamlining interactions.Expertise and CommitmentWith expertise in Agile project management and the Software Development Life Cycle (SDLC), I drive progress in:Requirements Gathering: Collaborating with stakeholders to define objectives.Design and Development: Overseeing scalable software solutions.Testing and Quality Assurance: Ensuring high-quality deliverables.My previous roles as a Visual Merchandiser and Finance Assistant have equipped me with:Creative Skills: Designing engaging displays that enhance customer experience.Analytical Skills: Managing financial records and budgeting processes.At iKnowiT Pty Ltd, we focus on:Strategic Technology Integration: Driving growth and innovation for global businesses.Sustainable Development: Committed to excellence and continuous improvement.Join me on this journey to leverage technology and education for a better tomorrow.
Terence Benjamin Work Experience Details
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Volunteer Team Leader Hwpl Sadc Region Department Peace Education CoordinatorHwplCape Town, Wc, Za -
Hwpl Sadc Region Peace Education Coordinator & Team LeadHwpl Jan 2023 - PresentSouth Africa, Malawi, Lesotho, Eswatini, Seychelles, Mauritius, Mozambique, Botswana, NamibiaWith passionate dedication, I lead our team in our noble quest to foster a culture of peace throughout the African continent and the world. Together, we embark on a journey fueled by volunteerism, educational empowerment, dynamic sports initiatives, and a plethora of impactful endeavors. Our collective vision is to weave peace education into the very fabric of governmental and institutional frameworks, paving the way for a harmonious era where love and tranquility reign supreme.At the heart of our mission lies the conviction that true peace originates from within, nurtured by values of inclusivity, empathy, and selflessness for the greater good. We are committed to imbuing these principles into the hearts and minds of our youth, molding a generation of leaders who prioritize the welfare of others over personal gain. In doing so, we aspire to illuminate the path to a future adorned with the enduring glow of peace.
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Managing DirectorIknowit (Pty) Ltd Mar 2018 - PresentPanorama, Cape Town Area, South Africa, 7500Specialisation in information technology project management (Agile/ Scrum/ waterfall & Hybrids), IT business consulting, business analysis and process re-engineering, as well systems analysis and IT systems project implementation. I have supported South African clients with international footprints in the United Kingdom, Mauritius, Australia to design, manage and implement large-scale organisational changes.I am experienced in project delivery management; workshop design & facilitation; supporting implementation; working with leadership teams and the design & development of change training programmes & practical toolkits Responsible for the management and strategy for the business in the discipline of Information Technology Consulting and providing appropriate IT solutions for business challenges to clients. Management this B2B services provider company. Positioning the company to capitalise on opportunities for clients in the African economic market. Allowing our clients businesses to benefit from the flexibility of short term contracts while considering their budgetary constraints and their need to react to competitors through innovation. We build customer centric trustworthy relationships and while providing adjility for them to adjust when implementing IT project/ initiatives. The delivery of core services for the company PM, BA, SA, development services, website development and chatbot services as solution for smaller businesses to embark on their BI analytics journey and generate leads. -
Business Intelligence ConsultantSanlam Investments Jan 2020 - Dec 2020Cape Town, Western Cape, South AfricaAt Sanlam Investments, I spearheaded a pivotal project aimed at elevating the organization's Business Intelligence (BI) capabilities by defining the departments operating model. Inherited from a renowned consulting firm Delloitte, this initiative involved defining the BI operating model amid inherent complexities. One significant challenge we encountered was managing a heavy reliance on key stakeholders with limited availability, prompting the need for innovative solutions to ensure project continuity by defining the roles and responsibilities of team members.Throughout the journey, I remained resolute in driving the project forward, harnessing available resources to deliver impactful outcomes for Sanlam's Investments business. Notably, what began as a three-month endeavor evolved into a comprehensive twelve-month initiative, highlighting the project's intricacies and highlighting gaps for our unwavering dedication to robust problem-solving.Ultimately, amidst the unprecedented disruptions caused by the COVID-19 pandemic, a strategic decision was made to conclude the project. This experience has not only enriched my skill set but also deepened my understanding of navigating multifaceted challenges in dynamic environments. -
Consultant Project Manager & Business AnalystSanlam Private Wealth Jun 2018 - Feb 2019Cape Town Area, South AfricaResponsible for delivering enhanced business capability through the replacement of legacy manual business processes and systems with a best of class Fees Billing system. Freeing up subject matter experts (SME) to focus on business process optimisation and efficiencies, system enhancements, innovation and deriving new value propositions to their business unit. Vendor management and coordination across the SDLC and accross location boundaries. Programme status updates to Steercom and Executives. Manage scope with and update CEO. -
Information Technology Project Manager ConsultingPrivate Client Securities Aug 2017 - Feb 2018Cape Town Area, South AfricaResponsible for the project management, delivery and scoping of the Functional and Application Review Findings project within the constraints of scope, quality, time and budgetary costs using Scrum and agile methodologies. The objective of the application review was to:Analyse the As-Is business process as well as the;Current Architecture with a view to;Creating a To-Be capability model with operational efficiencies for both, Functional Capability andApplication CapabilityAt the same time aligning to the Old Mutual Wealth Strategy and capability models.Provide day to day support, reporting and input into to the Programme Manager, Stakeholder management and Steering committee. Scheduling and facilitation of workshops and engagements. Escalate project decisions and unresolved issues to Sponsors.Facilitate and manage RFP & RFI processes.Facilitate teams onboarding process.Build and track Agile project plan.Apply Scrum and agile methodology.
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Senior Business Intelligence Business Analyst ConsultingPrescient Dec 2017 - Jan 2018Cape Town Area, South AfricaResponsible for the scoping, analysis and design of the BI reporting and analytics capability for the business.Research, design and recommend the appropriate BI solutions aligned to the organisations strategy.Workshop, interviews, gather requirements and document reporting requirements for the business. -
Consulting Analyst Project ManagerOld Mutual Investment Group Aug 2017 - Dec 2017Cape Town Area, South AfricaResponsible for creating a plan and managing delivery of multiple tasks within the constraints of scope, quality, time and costs. Delivery of a system call management layer capability according to the clarified scope specified that aligns to customer expectations. Provides day to day support for the Programme Manager. Manage resources. Establish and maintain project plans.Chase up action items with responsible resources.Escalate decisions and unresolved issues.Manages deviations from plan and responsible for escalating issue and risk management to executives.Responsible for project reporting at mancom.Assists in streamlining team processes and procedures (including Risk and Benefits).Compile and provide the Programme Manager with reports and presentations as input to Executive Meetings.Communicates progress to management.Interfaces and communicates with internal and external stakeholders.Facilitate team onboarding processes. -
Information Technology Business Systems Analyst (Contractor)Western Cape Government, Department Of The Premier For The Office Of The Superintendent General Nov 2016 - Aug 2017Cape Town Area, South AfricaSupporting the Western Cape Government department of the Premier's Superintendent General Office by providing appropriate IT solutions relevant to their business challenges and within project constraints. The solution will allow the government Unit to effectively manage its service delivery quality and performance to it provincial departments. It will allow for insights into and the ability to correct any irregularities as well as performance enhancement opportunities. Business requirement specificationBusiness, Process, System, data analysisTestingFacilitate & setup UAT testingBusiness process mappingUnderstanding the needs of multiple stakeholders Stakeholder managementWorkshopsRequirements gatheringPrototyping Data, Process modellingWireframesRequirements managementPlanning and implementationDocument and develop Standard Operating ProceduresResearch and development
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Business Intelligence Business Analyst ContractorWestern Cape Government, Department Of The Premier Nov 2015 - Aug 2017Cape Town Area, South AfricaSupporting the Department of the Premier WCG department of Economic Development and Tourism achieve their provincial strategic and operational goals buy providing the appropriately available BI solutions to support their business needs within the constraints of the prescribed WCG ICT plans. Responsible for identifying the requirements of the business stakeholders, and converting these requirements into specifications that will define the nature of a new business solution that will create business change. These specifications serve as a guide and instruct technical role players in the construction of IT-based business solutions.Business requirement specificationBusiness, Process, System, data analysisTestingFacilitate & setup UAT testingBusiness process mappingUnderstanding the needs of multiple stakeholders Stakeholder managementWorkshopsRequirements gatheringPrototyping Data, Process modellingWireframesRequirements managementPlanning and implementationDocument and develop Standard Operating ProceduresResearch and development
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Functional & Systems Analyst Woolworths Its Customer Operational And Selling Systems (Omni) ChannelWoolworths Dec 2013 - Oct 2015Cape Town Area, South AfricaResponsibility : SRS (System requirement specification) Interact with 3rd party source systems and coordinate development and gather requirements of new functionality.Interact with various business areas for any business related queries. Interact with application development teams to design system functionality changes based on the BRD and to optimised performance. Complete requirements data mapping. Obtain sing-off from BPA's or the Business.System design and specification.Write technical system requirements.Define functionality and operation of the intended application.Analyse end-user information and functional needs.Translate business requirements into functional specs for the program developers. Training documentationDevelop training documentation for the business.Perform knowledge transfer to the end-user and team members. Testing:Document infrastructure and developed test case scenarios including performance, integration and regression testing, as well as unit testing. Develop test plans and input into project delivery dates.Complete infrastructure testing across the SDLC. General:Support of existing business processes and technology solutions.Research and propose new solutions and changes to system processes and technology as defined by business requirements.System Process design – functional and technical specificationsManagement of system changes (incl. testing and implementation, development of system material, facilitation of training workshops)User support – and problem analysis for Call centre, technologists and the business marketing teams.System analysis and documentationTo investigate, analyse and evaluate proposed business and systems processes and design changes.Identify and analyse enhancements to systems and infrastructure and gather feedback from the development teams. -
Business Intelligence Systems Analyst Woolworths Its CustomerWoolworths Jan 2010 - Jan 2014Cape Town Area, South AfricaPosition: System Analyst - Business Intelligence Marketing and Selling OperationsResponsibility: System requirement specification Data modellingInteract with 3rd party source systems Interact with BA's for any business related queries Interact with internal BI infrastructure teams to design infrastructure for information delivery based on theBRD and optimised performanceComplete requirements data mappingObtain sing-off from BA's and BI infrastructure teamsSSD & SRDComplete and provide SSD & SRD’s to interfacing source systems for OLAP and Informix requirements e.g. AIT, Cube Developers etc. Obtain sign-off from BA’s for developed infrastructure Testing:Document infrastructure test scenarios including performance, integration and regression testing. - Complete infrastructure testing for Dev, UAT and Production General:I am responsible for the design of the infrastructure for the information delivery component and the quality delivery of all tasks to meet business requirementManage the relationship between 3rd party source systems and the BI development teamsTo investigate, analyse and evaluate proposed business and systems processes and designIdentify and analyse enhancements to systems and infrastructure and gather feedback from the development teamsPlan, co-ordinate and implement identified solutions to deliver to the business requirementCo-ordinate development of system componentsLiaise between projects and sub-projectsAdhere to defined processes to ensure effective delivery of tasksTo design and perform integration testingAssist in ensuring the sustainability of the areaCreate and update all relevant design documentation. E.g. Meta data, test packs, report specs, etc.Use of WinSQL and SQL Developer to query Oracle and Informix databasesOracle Database: Introduction to SQL Ed 1 IBM Training: Cognos 8.4 BI: Report Studio Authoring Professional Reports certified- Report cube analysis
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Production Systems Analyst Woolworths ItsWoolworths Sep 2008 - Jan 2010Cape Town Area, South AfricaOracle Univercity:ORACLE Database: : Introduction to SQL Ed 1SRS (System requirement specification) • Interact with 3rd party source systems. • Interact with BA's for any business related queries. • Interact with internal BI infrastructure teams to design infrastructure based on the BRD and optimised performance. • Complete requirements data mapping. • Obtain sing-off from BA's and BI infrastructure teams. SSD & SRD• Complete and provide SSD & SRD’s to interfacing source systems and OLAP e.g. AIT, Cube Developers etc. • Obtain sign-off. Testing:• Documents infrastructure test scenarios including performance, integration and regression testing. • Complete infrastructure UAT. General:• I am responsible for the infrastructure delivery component and the quality delivery of all tasks. • Manage the relationship between 3rd party source systems and the BI development teams. • Create and update all relevant design documentation. E.g. Meta data, test packs, report specs, etc. IBM Training : Cognos 8 BI: Report Studio Authoring Professional Reports (Fundamental and Advance) certified.
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Partner/Marketing And Sales Director42 Web Solutions (Pty) Ltd Feb 2006 - Sep 2006Debtor account statements, invoicing and reconciliation;Customer Relationship Management;Financial reporting to key stakeholders;Generating new business;Implement marketing strategies to encourage new business.Registration of domain names with Uniform SA.Sales representative.Co-ordinating sales, design and delivery of end product.
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Assistant To The Financial ManagerGraham Beck Wines May 2004 - Jan 2005Cape Town Area, South AfricaWage spreadsheet preparation;: Preparation of the asset addition and disposal spreadsheets for upload to the fixed asset register; : Preparation of reports for the export debtor procedure;: Preparation of a financial analysis reports;: Preparation of flowcharts for financial procedures to depict the flow of information;: Checks of the budget for the new financial year for upload onto the accounting system;: Data capturing;: Added finance and administrative support.
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Visual MerchandiserWoolworths Limited And Truworths 1999 - 2004Supervision of part timers through of coaching.Ensuring that all team members were aware of the critical objectives and remain focused.Ensuring that the team and the staff deadlines were met.Responsible for the creative ambiance of departments to maximize sales.Creating and designing window displays.Execution of the promotional calendar.Execution and maintaining displays in keeping with Woolworths/Truworths standards.Working with Managers on execution of prototype and promotional events.Fashioning of timely merchandise displays throughout store and ensured that, through my display, I created an enjoyable, easy shopping experience for the customer;Working with store managers to improve the positioning of product lines assigned to myself and gain valuable marketing retail space for the line in stores. Dispatched to other Woolworths and Truworths stores to promote their product lines and ultimately contribute to improved sales for the brands.Provided valuable analysis and guidance with regards to the positioning of visual displays to new stores launched.
Terence Benjamin Skills
Business Intelligence
Databases
Business Analysis
Systems Analysis
Integration
Requirements Analysis
Sdlc
Business Process
Sql
Microsoft Office
Retail
User Acceptance Testing
Cognos
Business Requirements
Requirements Gathering
Access
Information Technology
Data Warehousing
Leadership
Database Design
Oracle Sql Developer
Data Analysis
Windows
It Consulting
System Testing
Usability Testing
Html
Data Mapping
Physical Data Modeling
System Integration Testing
Star Schema
Data Profiling
Cubes
Analysis Reports
It Project And Program Management
Business Process Design
Oracle Sql
Sharepoint
Issues Resolution
Creative Problem Solving
Iterative Design
Information Processing
Analysis Studio
Report Automation
Database Analysis
Data Validation
Structured Analysis
Report Design
Agile Project Management
Project Management
Terence Benjamin Education Details
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Information Systems And Design -
Business Information Systems
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Oracle UniversityOracle Database: Introduction To Sql Ed 1 -
Princeton Senior SecondaryEnglish, Afrikaans, Mathematics, Physics,Technical Drawings, Fitting And Turning
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Plumstead High SchoolEnglish, Afrikaans, Mathematics, Physics,Technical Drawings, Mettal Work,Wood Work
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WoolworthsLevel 1 & 2
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KasperskyCertification
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Western Cape Education Department12
Frequently Asked Questions about Terence Benjamin
What company does Terence Benjamin work for?
Terence Benjamin works for Hwpl
What is Terence Benjamin's role at the current company?
Terence Benjamin's current role is Volunteer Team Leader HWPL SADC Region Department Peace Education Coordinator.
What is Terence Benjamin's email address?
Terence Benjamin's email address is fe****@****msn.com
What is Terence Benjamin's direct phone number?
Terence Benjamin's direct phone number is +197271*****
What schools did Terence Benjamin attend?
Terence Benjamin attended University Of South Africa/universiteit Van Suid-Afrika, University Of South Africa/universiteit Van Suid-Afrika, Oracle University, Princeton Senior Secondary, Plumstead High School, Woolworths, Kaspersky, Western Cape Education Department.
What are some of Terence Benjamin's interests?
Terence Benjamin has interest in Professional Networking, Programming, Children, New Technology, International Travel, Economic Empowerment, Investing, Education, Science And Technology, Golf.
What skills is Terence Benjamin known for?
Terence Benjamin has skills like Business Intelligence, Databases, Business Analysis, Systems Analysis, Integration, Requirements Analysis, Sdlc, Business Process, Sql, Microsoft Office, Retail, User Acceptance Testing.
Who are Terence Benjamin's colleagues?
Terence Benjamin's colleagues are Tina Kim, 현희김, Helen Ahn, Suhn H. Park, Damjeh Jang, Meghana B L, Stella Park.
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