Vice President, Workforce Management
Current
Sep 2024 - Present
AeroLeads people directory · profile
Terence Fok, Mba Email & Phone Number
Operations Executive | Process Improvement | Data & Analytics | Transformation | Building Solutions to Scale Business Performance
at
VetStrategy
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Operations Executive | Process Improvement | Data & Analytics | Transformation | Building Solutions to Scale Business Performance
Location
Greater Toronto Area, Canada, Canada
Company size
Who is Terence Fok, Mba? Overview
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Quick answer
Terence Fok, Mba is listed as Operations Executive | Process Improvement | Data & Analytics | Transformation | Building Solutions to Scale Business Performance at VetStrategy, a company with 139 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Terence Fok, Mba.
Terence Fok, Mba previously worked as Vice President, Workforce Management at Vetstrategy and Senior Director, Practice Optimization at Dentalcorp. Terence Fok, Mba holds Bachelor Of Applied Science - Basc, Industrial Engineering from University Of Toronto.
Company email context
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VetStrategy
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Profile bio
About Terence Fok, Mba
I am a passionate leader with 17+ years of experience in retail and healthcare with deep expertise in business process improvement, digital transformation, and leveraging data and analytics to help organizations have greater insight into their business operations and their patients. Trained as an engineer, I am a creative problem solver with a proven track record of building and executing on programs to help drive growth, enhance productivity, improve patient experience, and deliver value for all stakeholders. I am solution oriented and love leading and collaborating with cross-functional teams to successfully accomplish our shared goals and objectives.Areas of expertise: - Creative problem solver with a focus on enhancing customer experience- Business process management & six sigma tools to enable labour savings and enhance quality- Leveraging data and analytics to drive smarter business decisions- Excellent communication skills with the ability to distill complex issues- Effective change agent / leader in helping organizations transform to stay competitive and relevant- Exceptional internal and external stakeholder management skills- Proven track record of leading and building high-performing and highly-engaged teams
Listed skills include Process Improvement, Business Process Improvement, Business Analysis, Project Management, and 18 others.
Current workplace
Terence Fok, Mba's current company
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Vetstrategy
9 roles · 21 years
Terence Fok, Mba work experience
A career timeline built from the work history available for this profile.
Senior Director, Practice Optimization
Apr 2021 - Aug 2024
Director, Practice Performance
Jan 2019 - Apr 2021
Director, Labour Management
Sep 2018 - Jan 2019
Senior Director, Pharmacy, Health & Wellness Business Analytics / Consumer Insights
Led the Loyalty, Analytics & Consumer Insights Centre of Excellence for Pharmacy and Health & Wellness Businesses. Supported key strategic initiatives in Pharmacy and Health & Wellness businesses with analytics and insights to further drive a data-driven decision-making culture in the organization. Collaborated with IT and the business units to enable new.
2016 - 2018
~2 yrs
Director, Pharmacy Workflow Optimization
Led the process re-engineering and design of the new paperless workflow to modernize and transform the proprietary HealthWATCH drug dispensing system at Shoppers Drug Mart. Also responsible for developing the new data-driven labour models to realize the business case benefits for the entire program and to quantify service levels of the store network.
2013 - 2016
~3 yrs
Manager, Industrial Engineering & Special Projects
Led the Industrial Engineering team to drive process re-engineering initiatives and quantify opportunities for continuous improvement projects and developed business cases. Developed and maintained all Labour Models to manage $1 Billion of labour expenses across the entire store network across all departments (eg. Front Store, Pharmacy, Cosmetics & Post.
2010 - 2013
~3 yrs
Project Manager, Industrial Engineering
Led all time study and other data collection efforts for large-scale process improvement and labour efficiency initiatives at SDM including: FS Infinity, Rx Infinity and ScriptPro Automation implementation. Developed, maintained and deployed all the labour schedule tools (LST) to help realize business case benefits across 1300+ stores. Provided key.
2007 - 2010
~3 yrs
Global Business Services, Financial Analyst (Professional Experience Year - Co-Op Program)
2005 - 2006
~1 yr
Team & coworkers
Colleagues at VetStrategy
Other employees you can reach at vetstrategy.com. View company contacts for 139 employees →
BH
Brittney Hachey
Colleague at VetstrategyRiverview, New Brunswick, Canada, Canada
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SB
Stephanie Blayney
Colleague at VetstrategyCalgary, Alberta, Canada, Canada
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CL
Chloe Leblanc
Colleague at VetstrategyHalifax, Nova Scotia, Canada, Canada
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SH
Sam Hamilton
Colleague at VetstrategyAlliston, Ontario, Canada, Canada
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DA
Dr. Amy Harris-Abbott Bvetmed Pg Certvbm Mrcvs Dvm
Colleague at VetstrategyRiverview, New Brunswick, Canada, Canada
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EH
Elisha Hopper
Colleague at VetstrategyNorfolk County, Ontario, Canada, Canada
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I(
Iana (Yana) Kiskinova
Colleague at VetstrategyCanada, Canada
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MR
Marie-Josée Roy
Colleague at VetstrategyQuébec, Quebec, Canada, Canada
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AS
Amy Snaz
Colleague at VetstrategyWinnipeg, Manitoba, Canada, Canada
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RB
Rachel Bergsma
Colleague at VetstrategyLakefield, Ontario, Canada, Canada
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Brittney Hachey
Colleague at VetstrategyRiverview, New Brunswick, Canada, Canada
View →
SB
Stephanie Blayney
Colleague at VetstrategyCalgary, Alberta, Canada, Canada
View →
CL
Chloe Leblanc
Colleague at VetstrategyHalifax, Nova Scotia, Canada, Canada
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SH
Sam Hamilton
Colleague at VetstrategyAlliston, Ontario, Canada, Canada
View →
DA
Dr. Amy Harris-Abbott Bvetmed Pg Certvbm Mrcvs Dvm
Colleague at VetstrategyRiverview, New Brunswick, Canada, Canada
View →
EH
Elisha Hopper
Colleague at VetstrategyNorfolk County, Ontario, Canada, Canada
View →
I(
Iana (Yana) Kiskinova
Colleague at VetstrategyCanada, Canada
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MR
Marie-Josée Roy
Colleague at VetstrategyQuébec, Quebec, Canada, Canada
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AS
Amy Snaz
Colleague at VetstrategyWinnipeg, Manitoba, Canada, Canada
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RB
Rachel Bergsma
Colleague at VetstrategyLakefield, Ontario, Canada, Canada
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2 education records
Terence Fok, Mba education
Bachelor Of Applied Science - Basc, Industrial Engineering
Master Of Business Administration - Mba, Strategy & Operations
FAQ
Frequently asked questions about Terence Fok, Mba
Quick answers generated from the profile data available on this page.
What company does Terence Fok, Mba work for?
Terence Fok, Mba works for VetStrategy.
What is Terence Fok, Mba's role at VetStrategy?
Terence Fok, Mba is listed as Operations Executive | Process Improvement | Data & Analytics | Transformation | Building Solutions to Scale Business Performance at VetStrategy.
Where is Terence Fok, Mba based?
Terence Fok, Mba is based in Greater Toronto Area, Canada, Canada while working with VetStrategy.
What companies has Terence Fok, Mba worked for?
Terence Fok, Mba has worked for Vetstrategy, Dentalcorp, Dentalcorp Canada, Shoppers Drug Mart, and Ibm.
Who are Terence Fok, Mba's colleagues at VetStrategy?
Terence Fok, Mba's colleagues at VetStrategy include Brittney Hachey, Stephanie Blayney, Chloe Leblanc, Sam Hamilton, and Dr. Amy Harris-Abbott Bvetmed Pg Certvbm Mrcvs Dvm.
How can I contact Terence Fok, Mba?
You can use AeroLeads to view verified contact signals for Terence Fok, Mba at VetStrategy, including work email, phone, and LinkedIn data when available.
What schools did Terence Fok, Mba attend?
Terence Fok, Mba holds Bachelor Of Applied Science - Basc, Industrial Engineering from University Of Toronto.
What skills is Terence Fok, Mba known for?
Terence Fok, Mba is listed with skills including Process Improvement, Business Process Improvement, Business Analysis, Project Management, Leadership, Team Leadership, Change Management, and Operations Management.
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