Working in an authentic EMR coding realistic encountersIdentify documentation challenges and taking corrective actionApplying resources and Official Guidance to ensure complete and accurate code assignmentExposure to records of a full range of medical specialties and paces of servicesDemonstrate communication with leadership, providers, and other stakeholdersApplying Risk Adjustment Guidelines to comply with CMS and Medicare Advantage Payer contractual requirements

Managed and audited daily pipeline and work-in-progress reports to manage capacity and ensure completion of projectsCompleted necessary processes to cure title clearance items according to clearance guidelinesReviewed and approved documentation, including divorce decrees, judgments, liens, HOA, taxes, and deedsObtained and evaluated documentation for payoffs, releases, and official recordsSupported lender relationships, maintaining open communication among clients, borrowers, internal staff, outside agencies, underwriters, creditors, prior title companies, and escrow officers

Managed a team of 25 members, including monitoring three chat rooms to answer inquiries, verifying attendance, and monitoring activityDirected file allocation, clearing and approving files and distributing files to other departments as necessaryAssessed daily reports and adjusted workflow to ensure efficiencyReviewed and approved documentation, including divorce decrees, judgments and liens, death certificates, trust certificates

Researched data and obtained chain of title, including current deed informationCommunicated with county and assessors’ offices to obtain current or past due tax information, adding data to records to maintain accuracyEntered judgments, liens, taxes, vesting, prior deeds, and mortgages onto the title commitment accordingly.

Coordinated deed process, including preparing deeds and closing disclosure documentation, inputting fees, taxes, lien and judgment payoffs on titles, broker fees, and escrow feesCommunicated with escrow and brokers regarding sales transactions and followed up regarding items needed for successful closingsMaintained SLA time, followed up on reports, and maintained month-end quotas