Teresa Britt work email
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Teresa Britt personal email
A Customer Service Representative with the ability to help customers in a professional and concerned manner. Excellent inter-personal phone and digital communication skills. Experienced in performing office support duties which include all of the standard office desktop software, preparing and maintaining records, accounts receivable, credit collections and performing other duties as required.
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Back Office CoordinatorEni Aug 2014 - Sep 2019Cabot, PaAssign email orders to girls in customer service department.Check all orders for accuracy.Train new customer service employees.Resolving customer disputes.Process orders from phone, email, fax and customer walk-ins.Verify product and pricing with salespeople.Update customer account information.Invoice orders, prepare statements and mail to customers.Process charge card payment and apply to accounts.Collection administrator.Create UPS, FedEx and Common Carrier shipping documents.Order office supplies.Backup to Canadian customer service department.Reason for leaving: Plant closed. -
Customer Service RepresentativeCoventry Health Care, An Aetna Company Aug 2012 - Aug 2014Cranberry Township, PaAnswering high volume of customer calls.Respond to E-mail, letter and fax inquiries Utilizing internet to access information.Document all customer accounts describing interactionEducate policy holders on their benefit coverageUpdating member account informationVerify insurance coverage for Medical providersReviewing claims processing -
Customer Service RepresentativeConsolidated Communications, Inc, Jun 2000 - Mar 2010Gibsonia, PaResidential Customer Department: Answering high volume of customer calls.Analyzing customers bills and advised which options would be best for them.Resolving customer disputes.Set up new customer accounts.Research billing and payment errors.Enter service orders for phone, internet and or TV into computer to be distributed to other departments.Respond to E-mail, letter and fax inquiries and orders.Correspondence to customers using Microsoft Word.Utilizing internet to access information.Document all customer accounts describing interaction.Credit Department:Set up payment arrangements. Determined accounts to be sent to collection agency. Maintained bad debt files using Microsoft Excel. Suspend and reactivate delinquent accounts. Applied payments to accounts. Set up miscellaneous Excel reports. Processed deposits. Trained temporary employees. Process credit card and debit card payments.
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Administrative Assistant/Customer ServiceH.P. Starr & Sons, Inc., Case Tractor Sales Division Feb 1988 - Dec 1998Valencia, PaAccounts receivable and payable.Assisting customers.Credit and collection administrator.Warranty clerk. Setup and maintained new and used tractor inventory.Preparing bids for customers.Word processing using Word Perfect.Answering phone.Balancing daily cash drawer.
Teresa Britt Skills
Teresa Britt Education Details
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Butler County Community CollegeComputer Science
Frequently Asked Questions about Teresa Britt
What is Teresa Britt's role at the current company?
Teresa Britt's current role is Customer Service Rep at Coventry Health Care, an Aetna Company.
What is Teresa Britt's email address?
Teresa Britt's email address is br****@****tna.com
What schools did Teresa Britt attend?
Teresa Britt attended Butler County Community College.
What skills is Teresa Britt known for?
Teresa Britt has skills like Microsoft Office, Effective Communicator, A Positive Attitude, Good Listener, Crystal Reports.
Not the Teresa Britt you were looking for?
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3r1.ywcamilw.org, ywcaworks.org, ywca-sv.org -
Teresa Huston
Belleville, Il1 +161897XXXXX
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2yahoo.com, marykay.com -
Teresa Britt MSN, RN, CHSE-A
Director Of Education At Center For Healthcare Improvement And Patient SimulationShelby County, Tn2uthsc.edu, adelphia.net
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