Teresa Bryant Email and Phone Number

•Planned and Executed Corporate Meetings, Special Events and Exhibits for Colleagues of American Express.•Managed Conference Services Department and (3) Meeting Coordinators to ensure all meeting and event requests are responded to, actioned or forwarded on within agreed timelines.• Created a Standard Operating Procedure (SOP) of the above which is currently being followed at other American Express sites.•Has a full understanding of the Tririga/RESERVE Meeting and Event booking system and acts as first line for support.• Used the Tririga/RESERVE Meeting and Event booking system to ensure meeting reservations are processed on time and accurately, ensuring all the required information is input such as Attendees, Catering Requirements and Cost Center Codes.•Assisted Executive Assistants and Internal Bookers with scheduling meetings and liaised with Facilities, AV, Catering and Security Teams to ensure all is as requested.• Provided on-site event coordination and responsible for investigating and resolving client request/issues during meeting(s).•Directed the Weekly Conference Services Meeting between Senior Leadership, Conference Services, AV, Catering, and Security and provided necessary updates as needed during and after meeting.•Documented a history and protocol for recurring VVIP Programs and Special Events for future use.•Maintained a file of Hospitality/Vendor Services including Transportation, Accommodations, Entertainment and Referral Contacts.•Performed other duties as needed.

•Provided administrative support to the Sales department by covering phones, taking sales leads from prospective customers and distributing them to the appropriate manager. Produces proposals, contracts, diagrams and MS Office documents as needed.•Used Salesforce (Delphi) to block meeting space and coordinate logistics for Corporate Meetings, Special Events and in house programs held in the hotel’s conference rooms, ballroom and restaurant.•Produced and distributed Banquet and Restaurant Event orders detailing meeting setups, food and beverage needs and AV requirements to ensure team cohesiveness and successful events.•Led on-site coordination and was responsible for ensuring that the clients needs and expectations were met.•Streamlined financial process by managing Client's invoices, deposits and final payments.

•Coordinated logistics for Corporate Meetings and Client Events at the firm of Goldman Sachs. •Obtained meeting request orders, blocked meeting space, and sent confirmations to clients daily.•Utilized Event Management Software (EMS) to finalize arrangements for Meeting Room Setups, Catering, Audio Visual, IT, Engineering and Security as needed for each event.•Performed a room check 30 minutes (minimum) prior to the meeting start time, met and greeted the host/end user at the conference room upon arrival and directed attendees to their respective meeting rooms.•Provided on-site event coordination and responsible for investigating and resolving client request/issues during meeting.•Worked with the Business Center to produce all collateral material for speakers and meeting attendees including agendas, name badges, signage tent-cards, etc.

•Assisted the Director of Facilities Rental and the Special Events Office by prioritizing and organizing the administrative activities of the office including phone and calendar management, correspondence, sales contracts, event reports, financial spreadsheets, marketing materials and PowerPoint presentations. •Utilized the R25 and 25Live event scheduling system to coordinate in house meetings and events. •Finalized all conference planning details with clients, reserved appropriate meeting space, and made arrangements for Catering, Audio Visual, IT, Engineering and Security as needed.

•Provided administrative support to senior level management of NYU Langone Medical.•Managed executive calendars, planned and coordinated logistics for department meetings.•Assisted onsite with Investor and Client events.

•Provided administrative support to the Director of Events and Travel and Events Sales Team; produced correspondence, proposals, contracts and PowerPoint presentations..•Managed the calendars and coordinated all travel arrangements for the team, organized their itineraries and prepared expense reports •Assisted in the coordination of all logistical planning activities for internal and external clients, booked meeting rooms, confirmed setups, catering and audiovisual needs.•Produced collateral material for speakers and attendees including agendas, name badges, signage and tent-cards.•Oversaw Customer Service Department and assisted with meeting registration.•Prepared final invoicing for staff and corporate clients who utilized meeting space.•Ordered supplies and coordinated maintenance for all printers and copiers.