• Benefits Administrator for self-insured medical, dental, vision plans, as well as ancillary plans and 401(k).• HRIS (Paycom) Administrator

Promoted after demonstrating functional proficiency and the ability to provide consistent quality results. Work to consistently provide quality customer service, thoughtful solutions, and thorough and considerate information and guidance. Was able to successfully develop the LOA and WC functions of the department and take on new duties as Benefits Administrator.Highlights:• Manage full-cycle benefits administration (medical, dental, vision, life, disability, reimbursement, and 401(k) for all employees under self- and non-self-insured plans. Point of contact for all requests for information internally and externally. • Manage benefits renewal process, including plan design, rate setting, partner selection and implementations in accordance with Company benefits strategy. Coordinate decision-making process to include executive management, brokers, benefit partners, and employee concerns.• Facilitate open enrollment process including development of employee materials, HRIS configuration, employee communication strategy, completion tracking, and delivery of enrollments to carriers. • Analyze cost and enrollment data to provide metrics and cost-analysis to Company leadership. • Complete billing including bill reconciliation and corrections. • Implemented new TPA and benefit partners, including new data feeds and employee communication regarding the change. • Administer HRIS, Dayforce HCM, including configuration, reporting, troubleshooting and upgrades. Work with Payroll department to resolve issues.• Facilitated the interactive process to determine reasonable accommodations in accordance with ADA. • Oversaw workers’ compensation reporting compliance, internal reporting process and return-to-work process.• Administered leaves of absences for all employees, in compliance with applicable regulations and policies. • Ensure regulatory compliance in all appropriate areas including but not limited to PPACA, ERISA, ADA, OSHA, FMLA, FLSA, and EEOC guidelines.

• Core member of implementation team for new HRIS, Dayforce HCM. High-involvement in system selection, data migration, system testing, system configuration, and user training.• Created processes for Worker’s Compensation reporting and tracking and Leaves of Absence administration.• Facilitated updating of employee handbook to ensure regulatory compliance.• Engaged employees and managers in the Employee Relations process including conducting investigations, creating disciplinary documents and making recommendations on employee action. • Other HR functional and administrative tasks including candidate screening, administration of layoffs due to location dispositions, pre-employment checks, unemployment responses, and offer letters.• Managed compliance reporting such as EEO-1, OSHA and Multiple Worksite reporting, and responded to legal and compliance-related requests such as court orders and subpoenas.• Prepared responses to the EEOC and participated in the mediation of a claim.

• Track and develop recruiting metrics for recruiters in order to monitor success.• Analyze recruiting activity metrics to create year-end, monthly, quarterly and ad-hoc reports for clients. • Develop innovative presentations and reports used to evaluate performance and forecast progress.• Onboard new team members by creating training materials, scheduling and completing logistics. • Establish best practices and operating guidelines in order to provide efficient, accurate and superior service.• Administrate multiple teams’ applicant tracking systems by giving user permissions, creating requisitions, adding back end data, and altering the user interface. • Work closely with IT specialists to customize new applicant tracking systems from the ground up, including building a work process flow, determining important data to be captured and creating custom reports.• Use recruiting metrics to invoice the clients weekly for activity as agreed upon in our client contract.• Act as a liaison between the team members and external recruiting sources.• Serve as the hub of the recruiting team’s operations and communication avenues.• Work with clients to ensure superior service and satisfaction by maintaining a strong working relationship.• Perform administrative duties as needed.• Serve as a facilitator of new client implementation processes by helping establish best practices and by laying the foundation for future reporting.

• Conducted phone screens on candidates to determine whether an interview was appropriate.• Collected and processed completed on-boarding documentation (I-9, etc.)• Ran employment verifications, background checks, and reference checks on potential hires.• Assisted managers with projects involving company policies, employee terminations research and trainings.