Teresa Douglas

Teresa Douglas Email and Phone Number

Director, at Crum & Forster Enterprise @ Crum & Forster
Teresa Douglas's Location
Dallas-Fort Worth Metroplex, United States, United States
Teresa Douglas's Contact Details
About Teresa Douglas

Accomplished Project Director and Senior Business Analyst with over three decades of experience in the Property and Casualty industry and a career path of progressive responsibility. Broad based background encompasses staffing and managing small to large projects in a variety of areas (billing, producer management, 1099, GL, profit sharing, policy issuance, claims, loss control, vendor relations, expense management, server to cloud migration). Able to translate business needs to technical requirements and ensure timely project deliverables and client satisfaction. Skilled at reviewing specifications, contracts and processes and noting areas for improvement, discrepancies or controls.Specialties: Project Management, Business Analysis, IT/Business User Liaison, Client Relations, Vendor Management, Contract Management, Team Building, Atlassian Support

Teresa Douglas's Current Company Details
Crum & Forster

Crum & Forster

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Director, at Crum & Forster Enterprise
Teresa Douglas Work Experience Details
  • Crum & Forster
    Director, Digital Strategy And Delivery
    Crum & Forster Mar 2012 - Present
    Morristown, New Jersey, Us
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  • Healthsmart
    Project Manager
    Healthsmart Jun 2010 - Mar 2012
    Richardson, Texas, Us
    Responsible for managing all aspects of a project from Stakeholder Analysis through Project Implementation on a variety of Information Technology initiatives.• Currently leading a project to ensure company is 5010 ready.• Responsible for the Provider Management, Client Management, and External Communication modules of migration project from a legacy repricing system to the ppoONE repricing system. • Managed the implementation of RedCard application into HealthSmart and assisted Account Management with bringing up clients on new application for 2011 enrollment for ID cards.
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  • Kubra Data Transfer
    Director
    Kubra Data Transfer Mar 2008 - Jul 2009
    Tempe, Az, Us
    Manage a staff of 11-14 IT professionals, developers and project managers, who are responsible for implementing new clients and maintaining /enhancing existing clients with KUBRA. Averaging 5-6 implementations of 25+ project hours per month.• Monitor and track department service levels for Tier 1 (<25 hours) and Tier 2 (25+ hours) support.• Maximize resource utilization and control project costs by balancing contract resources with internal resources.
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  • U.S. Home Team
    Business Consultant
    U.S. Home Team Sep 2009 - 2009
    Responsible for setting up new MGA on agency management system (Vertafore’s AIM) including all policy forms and correspondence for their surplus lines policy.• Documented workflow procedures to rate and issue policy and procedures to follow to file with surplus lines office. • Created test cases, tested and implemented an electronic data interface between agency and carrier with web interface at agency.
  • Skywire Software
    Dbpo General Manager
    Skywire Software Feb 2005 - Feb 2008
    Redwood City, Ca, Us
    Accountable for BPO center of 90 associates and 40+ clients with monthly revenue of 1.5 million.• Oversaw the consolidation of four facilities into one and the expansion of that facility with no impact to production. • Restructured staff to improve operational efficiencies and client responsiveness. • Evaluated vendor contracts which resulted in the termination of several vendors and replaced them with new vendors at a cost savings.
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  • Docucorp International
    Senior Market Manager, Insurance
    Docucorp International 2003 - 2005
    Us
    Responsible for future product direction of the Insurance market within the company which accounted for approximately 6 million in annual revenue.• Published articles in Insurance Journal and Insurance Networking News.• Created insurance license client database and linked it to A.M. Best.• Developed Sales Guides for the software insurance solutions.
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  • Fairfax It Services
    Systems Project Manager
    Fairfax It Services 1999 - 2002
    Project Manager on two strategic company initiatives: (1) the integration of TIG’s new Commercial Policy issuance system (Insurity’s Commercial Intellisys) to WINS to TIG legacy systems and (2) the conversion of three books of claims from our internal systems to an external Third Party Administrator, which accounted for $31 million in Gross Losses Paid.
  • Tig
    Program Support Manager, Avp
    Tig 1996 - 1999
    San Diego, California, Us
    Manage a group of 12 professional level Business Analysts, who supported 30 plus Profit Centers with a Gross Written Premium of $50 million. Conducted operational audits and made recommendations to Senior Management to improve efficiencies.• Built a company-wide database that provided program profiles in one place.
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  • Tig Specialty Insurance Solutions
    Senior Internal Auditor (Information Systems)
    Tig Specialty Insurance Solutions 1994 - 1996
    Planned, conducted and documented system audits of various computer systems for the Company.• Received extensive training on internal controls and process improvement.
  • Tig Specialty Insurance Solutions
    Business Systems Analyst – Finance
    Tig Specialty Insurance Solutions 1984 - 1994
    Senior Business Systems Analyst – Marketing - Oct 1993 to Jul 1994Senior Business Systems Analyst – Finance - Sep 1990 – Sep 1993Premium Accounting Manager – Finance - Apr 1988 to Aug 1990Business Systems Analyst – Finance - Aug 1984 – Mar 1988

Teresa Douglas Skills

Business Analysis Vendor Management Process Improvement Project Management Management Crm Insurance Strategy Integration Team Building Strategic Planning Training Risk Management Databases Contract Management Account Management Marketing Sales Operations Management Sharepoint Salesforce.com

Teresa Douglas Education Details

  • California State University, Northridge
    California State University, Northridge
    Systems Analysis

Frequently Asked Questions about Teresa Douglas

What company does Teresa Douglas work for?

Teresa Douglas works for Crum & Forster

What is Teresa Douglas's role at the current company?

Teresa Douglas's current role is Director, at Crum & Forster Enterprise.

What is Teresa Douglas's email address?

Teresa Douglas's email address is do****@****ail.com

What is Teresa Douglas's direct phone number?

Teresa Douglas's direct phone number is +121244*****

What schools did Teresa Douglas attend?

Teresa Douglas attended California State University, Northridge.

What skills is Teresa Douglas known for?

Teresa Douglas has skills like Business Analysis, Vendor Management, Process Improvement, Project Management, Management, Crm, Insurance, Strategy, Integration, Team Building, Strategic Planning, Training.

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