Revenue contract management; execute, follow-up and invoice for services provided.Utilize proper cash handling techniques for daily/weekly deposits.Revamped reconciliation of transactions for better record keeping and reporting. Generated report to help track trends, revenue intake and discrepancies of cash drawers.Restructured Diverted Felons billing system by generating new process which led to the collection of $160,000 in additional funds in 2012, $140,000 in 2013 and $162,000 in 2014. Awarded Professional Administrative Excellence in 2015 for successful audit performed by State of Michigan Department of Corrections.Work closely with the contracted towing companies by helping implement new procedures for 2013 and 2014, clean up the 500+ vehicles in a database that were not properly released. Became LEIN certified March 2014. Awarded Service and Program Improvement by the Washtenaw County Sheriff's Office in Sept 2014. Host abandoned vehicle auctions throughout the year, conduct audits and other data validation projects. Utilize Smartsheet for various data tracking and reporting.Collaborate closely with the Treasurer’s Office during the implementation of a new financial software (MUNIS) for the accounts receivable module in 2017. Assisting with install, training and implementation of Tyler Cashiering point of sales system in 2018.In 2020 volunteer to be payroll liaison. Review timesheets for around 400 employees, find various timesheet entry errors and make corrections. In 2023, appointed Grants Coordinator.Photographer with Sheriff's Office media team. Complete various photo projects, videos and format design special publications. Develop action plans for media team for photo shoots.Member of the Employee Award Ceremony, Family Day event, Inmate Family Reunification event and Community Open House planning committees.

Provided front desk support to a fast-paced environment; answered phones, sorted mail, filed confidential paperwork and typed documents upon request. Assisted with various data gathering projects by using Microsoft Excel and Access.Maintained the roster for various classes offered in the jail. Created an Access Database used to generate transcripts of class participation. Collaborated with Ann Arbor Public Schools Adult Education for GED programming and Public Health Department Immunization Clinic offered to Inmates.

Worked with retirement plans by completing status changes, provided information packets to the board members, completed meeting minutes, data transfers, check requests, paid invoices, website development and filed paperwork. Assisted with front desk support, generating ID badges and distribution of mail.2014 - assisted with the implementation of a new Defined Contribution retirement plan. Transferred current Defined Benefit employees to the new program upon request. Maintained all scheduling for educational and enrollment sessions.

Scheduled pavilion rentals, completed the appropriate paperwork and collected payment. Created a more proficient filing system for the Parks Manager.

Continuously switched from observing security monitors to work-at-hand. Answered multiple phone lines, maintained lost and found, provided customer service and assisted with scheduling.Provided assistance to the marketing manager; created flyers and posters, assisted with special programming to the public, completed surveys and compiled the data, started a gallery for local artists.