Knowledge of Employment Laws and Regulations- Federal and several states. Knowledge of all Policies & Procedures within Human Resources.Maintaining personnel files & electronic files- Maintain all time sensitive credentials, data entry and confidential information.Recruiting and Onboarding- Update internal and external job postings. Review applications, conduct phone interviews, coordinate interviews, extend offers of employment, process new hire paperwork, E-Verify/I-9’s, conduct Background Checks, credentialing, create personnel files. Maintain position control based on budgets. Process HR transactions including new hires, transfers, and terminations. Employee Relations- Confidential Investigations. Assisted HR Generalist in guidance, support, and recommendations to employees, managers, and quality support. Pull reports from Ultipro and Excel Spreadsheets to analyze data.

Assisted North America employees over the phone with any HR concerns or issues.Benefits- explained plan provisions, new employee elections, open enrollment, retiree medical coverage, change in status, etc. Worked with United Healthcare, Express Scripts, Delta Dental, Vision Service Plan, Hyatt Legal Services, and Conexis. Retirement- Processed retirement pension applications, processed pension election forms, assisted with 401k information. Worked with Charles Schwab, Northern Trust, and Metasource for record keeping.Leave Management- Assisted with FMLA, STD, and LTD. Answered basic questions and assisted with intake process. Worked with The Hartford.Compensation/Payroll- Answered questions on pay- hours, deductions, wage garnishments, etc. Also answered questions on company production and discretionary bonuses. Worked with ADP and SAP.Employee Relations- Assisted with difficult situations reported to HR. Utilized resources such as Jorgensen Brooks Group EAP, problem solving guidelines, and anonymous reports through compliance phone line.Recruiting/Staffing- Updated candidates on status of applications, conducted phone screenings, conducted in person interviews.Data Entry- record keeping through SAP. Processed address changes, disciplinary actions, etc.Maintained incoming personal and general HR email through Microsoft Outlook. Sorted, processed, and distributed HR mail received to corporate address.Contact: Employment Verification requests must be sent in writing. Fax# 602-453-2862.