Primary support analyst responsible for assisting clients by identifying and resolving EDI issues. I monitor and process transactions in a production environment and implement and test EDI documents with external trading partners via VAN, AS2 & FTP connections. I assist developers with mapping documents for York's proprietary Web Forms service as well as write documentation and train clients on Web Forms. Main focus is retail industry, ANSI X12 format, 850, 810 & 856 documents.

Taught coping techniques for social-emotional issues, including creativevisualization, meditation, anger management, and stress release to classes ofchildren in elementary and middle schools in the Chicago Public School SystemWorked with children who required extra attention on a one-to-one basisTrained & mentored older students to teach the techniques to younger students

Prepared and presented reports in Microsoft Excel and Word to track donationsand ensure company stayed on track to meet $1.2 million minimum donationrequirementResearched prospective non-profit organizations and advised the foundation asto where to allocate donationsManaged & coordinated President's schedule, including meetings,appointments, & travel.Responsible for Accounts Receivable and Accounts Payable, includingdisbursement of donationsOversaw day to day activities including filing and ordering • office suppliesCreated and maintained databases of recipients informationTrusted with President's personal & private information

Part-time supplemental position as a server at fast-paced, high volume restaurant ranked in the top 100 independent grossing restaurants in the country. Focused on organizational skills, problem solving, & building rapport with a wide variety of clientele.

Taught expectant mothers and their partners relaxation, visualization and breathing techniques to prepare for birth.

Organized and managed various fundraising events across the city and suburbs of Chicago, including Bowl For Kids Sake, Cops for Kids & Teachers for Kids. Created and managed budget for each event. Wrote sponsorship offers and secured sponsors, donations and in king gifts. Negotiated contracts with vendors. Managed staff and volunteers for events.