Teresa Klein Email and Phone Number
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Teresa Klein phone numbers
Dynamic, energetic Operations Specialist with a passion for technology and challenging startup environments. Strengths include; Project Management, Partner Management, Cross-functional collaboration to identify operational weaknesses and help improve or innovate new processes and deployment strategies •Responsible self manager who meets deadlines and requirements while performing multiple tasks. •Pro active in anticipating problems before they arise and adjusting accordingly •Adept at managing changing priorities in a fast paced environment. •Equally effective working independently and as a team member. •Strong problem solving, interpersonal and communication skills. •Proficient in handling administrative support functions and delivering consistent gains in partner and customer satisfaction and retention. •Passionate about software innovations•Loyal, conscientious, detail-oriented and dependable. •Strives for continuous improvement
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Lead Operations Program ManagerShell Recharge SolutionsSan Francisco, Ca, Us
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Principle Program Manager, Service Operations At Volta ChargingVolta Charging Feb 2022 - PresentHouston, Texas, UsI lead and facilitate initiatives to improve our hardware, processes, and systems, working cross-functionally with other departments and third parties. -
Senior Project Manager, Field OperationsVolta Charging Jan 2021 - Mar 2022Houston, Texas, Us
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Field Operations Project ManagerVolta Charging Nov 2018 - Jan 2021Houston, Texas, Us
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Leave Of AbsenceFamily Jul 2017 - Aug 2018Full-time caregiver during family member's illness. Seeking employment re-entry in September 2018.
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Manager, Installation OperationsSungevity Jan 2017 - Jun 2017Oakland, California, Us• Manage the relationship of Sungevity's national network of residential photovoltaic Installation Partners• Manage Sungevity's Field Managers and Partners to ensure alignment of Network capacity to sales volume, reducing overall installation cycle times, reducing installation labor costs via product and practice innovations, and safely delivering high-quality installations• Oversee the creation, documentation and delivery of all Partner certification and training protocol to Sungevity’s Preferred Installer Network• Responsible for quickly resolving all field related escalations• Support the SVP of Install Ops to finalize market-appropriate labor rates in each region • Collaborate inter-departmentally on deploying new products and policies -
Manager Field OperationsSungevity Nov 2015 - Jan 2017Oakland, California, Us• Work cross-functionally to identify operational weaknesses and help improve or innovate new processes between Sungevity and its Partners• Operationalize new initiatives, software tools and applications to ensure adoption in the field• Use data to enable Partners and operations to understand the effectiveness of Partner initiatives• Supervise the Field Operations Support team responsible for creating our communication and data management platform for interaction with the Partner Network• Manage the Field Operations Administrative team to support Sungevity’s Field Managers• Manage Operation’s Trainer to create online training tutorials for the Installation Network
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Partner Experience ManagerSungevity Sep 2013 - Nov 2015Oakland, California, Us• Manage the day-to-day relationship with Sungevity’s Partners for software and policy implementation, ongoing operations, and long-term partnership growth• Act as SME/SPA for software enhancements for Operations and Partner Network• Project manage and collaborate with the software department to create an intuitive Partner platform and portal• Analyze Partner performance data to identify areas for growth and development• Project manage internal stakeholders to drive partnership development initiatives forward• Create and implement digital training documentation, online newsletter circulation, monthly webinars for the Partner Installation Network• Create and manage site.com page for Partner Community• Responsible for managing and coordinating annual Partner Conference• Create and manage Partner co-branding and on-boarding program• Conduct onsite evaluations to identify Partner improvement opportunities
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Field Ops Support SpecialistSungevity Nov 2011 - Sep 2013Oakland, California, Us• Provide rapid response to Customers, Field Managers and Partners to resolve issues • Create and manage onboarding and off-boarding training process of new hires • Serve as department’s subject matter expert for primary software platforms• Create and maintain all service territory maps• Manage fleet for the field. Negotiated contract with Enterprise to accommodate growth• Manage event coordination, team builders and Field Manager training • Budget Tracking, reclassification of expenditures and monthly reconciliation • Interdepartmental liaison to assist in troubleshooting issues that arise with field staff
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ManagerPier Restaurants Apr 2009 - Dec 2010Managed two Restaurants (Neptune's Palace and Sea Lion Cafe) with a staff of 120 servers, hosts and bartenders.• Perform opening, closing and assigning duties at least once a week and up to 5 shifts.• Responsible for scheduling all Front of House employees • Prepare payroll/accounting for AP department• Responsible for training all new wait staff in policies and procedures. • Created and implemented new cleaning procedure manual for all Front of House employees• Participated in new POS software rolloutHandle high volume transactions.
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Construction CoordinatorShea Homes Apr 2005 - Jan 2008UsThe Construction Coordinator is responsible for ensuring the homebuilding process is completed in a prompt, effective and professional manner while coordinating the start process with Construction, Sales, Design Studio and TradePartners ®s. • Establish and maintain regular and proactive communication with internal and external customers and Tradepartners• Support Operations, Production and Field Managers as well as manage the daily needs of the office • Train new employees in Field Operations• Create and distribute TradePartner orientation guide department/community • Plan, coordinate and execute all events, meetings and team builders within required timelines and budget constraints • Facilitate Planset creation with Structural Engineers and expedite Permit approvals with the building department -
Supervisor/ServerCantina Ltd Jan 2000 - Apr 2005
Teresa Klein Skills
Frequently Asked Questions about Teresa Klein
What company does Teresa Klein work for?
Teresa Klein works for Shell Recharge Solutions
What is Teresa Klein's role at the current company?
Teresa Klein's current role is Lead Operations Program Manager.
What is Teresa Klein's email address?
Teresa Klein's email address is te****@****hoo.com
What is Teresa Klein's direct phone number?
Teresa Klein's direct phone number is +151084*****
What skills is Teresa Klein known for?
Teresa Klein has skills like Microsoft Office, Negotiation, Process Scheduler, Residential Homes, Strategic Planning, Sales Management, Contract Negotiation, Construction Management, Microsoft Excel, Outlook, Contract Management, Management.
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