Teresa Kurtz

Teresa Kurtz Email and Phone Number

Sr. Client Service Manager at ADP @ ADP
roseland, new jersey, united states
Teresa Kurtz's Location
West Covina, California, United States, United States
Teresa Kurtz's Contact Details

Teresa Kurtz personal email

n/a

Teresa Kurtz phone numbers

About Teresa Kurtz

Teresa Kurtz is a Sr. Client Service Manager at ADP at ADP. She possess expertise in training, customer service, team building, process improvement, organizational development and 17 more skills.

Teresa Kurtz's Current Company Details
ADP

Adp

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Sr. Client Service Manager at ADP
roseland, new jersey, united states
Website:
adp.com
Employees:
67351
Teresa Kurtz Work Experience Details
  • Adp
    Senior Client Services Manager
    Adp Feb 2022 - Present
    La Palma, California, United States
  • Adp
    Client Service Manager Ii
    Adp Mar 2021 - Feb 2022
  • Adp
    Client Services Manager
    Adp Apr 2017 - Mar 2020
  • Adp
    Regional Project Coordinator
    Adp Jun 2012 - Apr 2017
    Buena Park, Ca
    Responsible for preparing the field for release deployments. Organize and send release communications,implementation plans, Beta test plans and/or any other documents required for a successful deployment to the service centers.Collaborate with Workforce Management (schedulers) to ensure all associates are scheduled for training.Work closely with support organizations to monitor the deployment of the release and ensure that all issues are reported timely to support organizations. Ensure that management and execs are aware of all the releases that will impact our region by communicating release schedules and training in a timely manner.
  • Adp
    Tax Service Coordinator I, Ii, Iii
    Adp Jan 2004 - May 2012
    Buena Park, Ca
    Responsible for researching and resolving client errors relating to tax, banking, and invoice issues while providing a high level of quality customer service to clients, both internal and external. Provide technical assistance to less tenured representatives when needed. Provide management support when management team is unavailable. •Worked with a team to create employee procedure guidelines for international employees•Trained new hires/recently promoted associates.
  • Adp
    Customer Service Representative
    Adp Jan 1999 - Dec 2002
    Buena Park, Ca
    Responsible for handling client calls and offering a high level of quality service, while ensuring the client resolution. Provide technical assistance to less tenured associates, when needed, as well as providing management support when management team is unavailable. •Instrumental in the first phase roll out of the ADP Net product to West Coast Clients.•Implemented the process of running daily queries ensuring payrolls processed and delivered timely.
  • Adp
    Teledata Representative
    Adp Aug 1997 - Dec 1999
    Arcadia, Ca
    Responsible for the accurate, timely processing of client’s payroll received via the phone or fax. *Provide technical support to less tenured representatives as needed

Teresa Kurtz Skills

Training Customer Service Team Building Process Improvement Organizational Development Management Vendor Management Payroll Human Resources Program Management Performance Management Talent Management Employee Relations Project Management Call Centers Leadership Development Peoplesoft Change Management Onboarding Coaching Business Process Improvement Strategic Planning

Teresa Kurtz Education Details

Frequently Asked Questions about Teresa Kurtz

What company does Teresa Kurtz work for?

Teresa Kurtz works for Adp

What is Teresa Kurtz's role at the current company?

Teresa Kurtz's current role is Sr. Client Service Manager at ADP.

What is Teresa Kurtz's email address?

Teresa Kurtz's email address is te****@****adp.com

What is Teresa Kurtz's direct phone number?

Teresa Kurtz's direct phone number is +162627*****

What schools did Teresa Kurtz attend?

Teresa Kurtz attended Azusa Pacific University.

What are some of Teresa Kurtz's interests?

Teresa Kurtz has interest in Social Services, Children, Home Improvement, Education, Crafts, Collecting, Home Decoration.

What skills is Teresa Kurtz known for?

Teresa Kurtz has skills like Training, Customer Service, Team Building, Process Improvement, Organizational Development, Management, Vendor Management, Payroll, Human Resources, Program Management, Performance Management, Talent Management.

Who are Teresa Kurtz's colleagues?

Teresa Kurtz's colleagues are Jelena Novakovic, Lisa Deguire, Nadia Opylani, Kelly Johnson, David Thakker, Spencer Di Dio, Fawaz Ayobami.

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