Teresa Morrell Email and Phone Number

Customer liaison Problem resolution Payment Security Resolution Development Microsoft OfficeData Entry

Canvas class and exam creation and maintenanceLockdown Browser, HESI, and ExamSoft on-line testing systemsElsevier SIMChart, Turnitin, Computer troubleshootingWork with the following software: Panopto, Zoom, Double Robotics, AstraDaily support and training for faculty on course management in LMS systemsEditing graphicsTechnical writing of procedures and instructions Development of professional PowerPoint presentations, posters, etc...Microsoft OfficeData Entry

SPENCER COMPANIES – Huntsville, ALMicrosoft - Instructor 07/2017 Lead Instructor for Microsoft Office Suite Developed and coordinated training schedules with the corporate office Created and maintained reports using Microsoft Office Developed instructor content for trainingCustomized content and instruction for specialized classes

Lead Instructor for Microsoft Office Suite Developed and coordinated class schedules virtually with the corporate office IT coordinator for resolving network and use issues on VILT (Virtual Instructor Lead Training) Coordinated & managed all support functions to include security, materials, cleaning, and food services Maintained security and surveillance for office suiteMarketed organization’s services at various functions and seminarsPrepare Open House and Seminar setupsMaintained class schedules on websiteCreated and maintained reports using Microsoft Office

Lead Instructor for Microsoft Office Suite Subject Matter Expert for testing systems: Prometric, PearsonVue, Pan, Kryterion Managed Front Office: employee schedule, supplies, and testing schedule Liaison between student, instructors, and owners. Directed cleaning services Developed class scheduling, daily reports, and presentations for business meetings, and shows Developed instructor content for training

Instructor for Microsoft Word, Excel, PowerPoint, Outlook for NASA and Marshall Space Center Prepared class rooms and material.

Instructor for Microsoft Office SuiteCustomized content and instruction for specialized classes

Provided on-site operational and administrative training for ICIDS (Integrated Commercial Intrusion Detection Systems) and SmartGate System to both Military and Civilian Personnel Provided special classes for SCIF (Special Compartmentalized Information Facilities) and SAP (Special Access Projects)Coordinated schedules and training material availabilityCoordinated & managed all on-site support for security and materialsSystemized and scripted the development of new training materialsReviewed technical data packages (TDP)Reviewed Deliverable CDRL’s to ensure proper format, order, and consistencyOrganized travel for employeesTracked locations and contact information for employees.