Teresa Mwangi Email and Phone Number
Teresa Mwangi work email
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Teresa Mwangi personal email
Teresa is an IT Management and Systems Governance Expert with over 15 years of advanced experience within innovative multinational companies across the African region. She excels at safeguarding organizational reputation and assets by directing shared services performance, compliance and controls while delivering on efficiencies through E2E process re-engineering and standardization. Throughout her career, Teresa combines expertise in Artificial Intelligence, extensive financial background with multi-cultural leadership experience to deliver governance of Information Systems across geographies and cultures. She has been credited with successfully spearheading the development and roll-out of Information Systems (IS) Policies and Standards, and management of enterprise-wide IS systems such as SAP, Sunsystems, MAXIMO and WAN/LAN.Core Competencies & Executive Leadership Traits:Risk Management & Compliance | Fraud Detection & Deterrence| Disaster Recovery| IS Standard Operating Procedures (SOPs) | Business Continuity Planning, (BCP) | Project Management| Financial Planning & Management | Budgeting & Expense Tracking | Team Building, Coaching & Mentorship | Cross-functional Leadership| Change Management| KPI & Performance Management| Process Improvement| Business Process| Business Analysis & Forecasting
Diageo
View- Website:
- diageo.com
- Employees:
- 12017
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Finance Projects LeadDiageo May 2020 - PresentNairobi, KenyaEngages a portfolio of more than 100 distributors across Kenya to resolve debts and outstanding dues through enhanced systems and tracking of end to end order cycle process efficiency and effectiveness.Core Contributions:- Achieved 80% closure of claims with 1% payout within 6 months, reclaiming KES 1.1B in historical in dues.- Boosted distributor working capital 50% to over KES 600M by recovering over KES 250m from the distributors.- Revamped processes, which cut claims resolution to under 14days; reducing claims 75% per quarter and shifting focus to growing the Distributor business instead.
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Sell To Cash Lead AfricaDiageo Sep 2017 - Apr 2020Nairobi, KenyaRemotely delivered Shared Services Transition Project from Nairobi to Budapest and Bangalore.Core Contributions:- Managed a 60-member team across Africa and India with a portfolio of more than 1000 Customers across 9 countries.- Transformed the service offerings to offshore Bangalore delivering a 40% reduction in service delivery costs without drop-in service KPIs during the change.- Embedded a stakeholder engagement model maintaining customer satisfaction above 80% year on year.- Improved data accuracy, timely reporting and timely business decision making leveraging AI for automated processes.
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Transformation Lead – Africa Business Shared ServicesDiageo Sep 2016 - Aug 2017Nairobi, KenyaDirected the transition and stabilization of services from Nairobi to Bangalore, India and the stabilization of the same.Core Contributions:- Cut service delivery costs by 50% through embedding the lean methodology.
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Africa Cash Cycle LeadDiageo Aug 2012 - Aug 2016Nairobi, KenyaSet up a business shared services center at Nairobi, Kenya offering back office services in Accounts payables and Receivables. In three years successfully on boarded and managed services for 9 countries (13 entities) with a total team of 140; 40 being based in India.Core Contributions:- Outperformed the global service delivery targets by delivering a key performance measures above 90% up from 40% within two years of inception driven by focus on process improvements and standardization.- Delivered 5% FTE reduction year on year by benchmarking on simplification and standardization global best practices.
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Head Of Sap System Processes And Support, East AfricaEast African Breweries Ltd Jan 2010 - Jul 2012Nairobi, KenyaLed a team of 7 especially skilled staff in maintaining and supporting newly implemented SAP systems across East Africa in the areas of Manufacturing, Order to Cash, Purchase to Pay and Master data management with a total end-user base of 500.Core Contributions:- Key focus was on process improvements to achieve the set targets on Key performance Indicators.- Achieved and surpassed the set targets on KPIs on the third year of service.- Reversed negative organization reputation by paying suppliers on time from a low of 20% to 96% in four months through E2E process re-engineering achieving efficiencies and effectiveness.- Delivered a 5% savings on purchasing costs through trend analysis and best pricing decisions. -
Corporate Business Improvement Manager, East AfricaDiageo Aug 2007 - Dec 2009Nairobi, KenyaSteered set out of the ICT strategy in support of the business objectives, financial planning and resourcing for approved projects.Core Contributions:- Launched the first black berry handsets to 150 field sales team and 100 office-based users in 3months; one month ahead of the set project timelines. In addition implemented a customer call center ensuring 100% continued use of technology.- Rolled out manufacturing plant automation systems linking to central systems for ease of monitoring and support.
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Information Systems ManagerDiageo Jun 2006 - Jul 2007SeychellesDeveloped an IT strategy in line with the business objectives, standardizing the technology to the global organization standardsCore Contributions:- Enhanced system availability from 40% to 80%; reduced month-end financial reporting from 6 days to 2 days.- Increased system end-user base from 15 to 45 placing more reliance on technology in managing business activities from manufacturing, supply chain management, Inventory customer and supplier management.
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Business Risk ManagerEast African Breweries Ltd Apr 2001 - May 2006Nairobi, KenyaSafeguarded global organizational reputation and assets through the preparation of integrated Annual risk-based audit plans encompassing the IS and financial risk reviews Africa markets and UK; reported to the Audit and Risk Manager.Core Contributions:- Recommended new process controls and tracked the automated controls environment per the forensic audits.- Trained system users on the effective use of Computer Aided Audit Tools (CAATs) in continuous monitoring minimizing the need for reliance on manual control checks- Fraud detection and deterrence
Teresa Mwangi Skills
Teresa Mwangi Education Details
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Operations Management And Supervision -
Upper
Frequently Asked Questions about Teresa Mwangi
What company does Teresa Mwangi work for?
Teresa Mwangi works for Diageo
What is Teresa Mwangi's role at the current company?
Teresa Mwangi's current role is Senior Lead - Enterprise Shared Services| IT Security Executive| Data analytics & privacy solutions| Focus: Strategic Cyber security & Risk Governance| E2E Process Audit, Governance & Re-engineering| CISM| CISA| CGEIT.
What is Teresa Mwangi's email address?
Teresa Mwangi's email address is te****@****abl.com
What schools did Teresa Mwangi attend?
Teresa Mwangi attended Edinburgh Business School, Heriot-Watt University, Kenyatta University.
What skills is Teresa Mwangi known for?
Teresa Mwangi has skills like Sap, Strategic Financial Planning, Internal Controls, Financial Analysis, Team Leadership, Business Planning, Change Management, Performance Management, Accounting, Process Improvement, It Governance, Business Process Improvement.
Who are Teresa Mwangi's colleagues?
Teresa Mwangi's colleagues are Patricia Li, Conor Young, Richárd Tasi, Monica Anderson, Qiong Xu, Ngalock Dieudonne, Thays Fernandes.
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Teresa Mwangi
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