-Provided over 17,000 seasonal job placements and monitored over 15,000 participant's programs. -Experience dealing with people from over 20 Countries with all English levels. Seeking Companies that could benefit from the J-1 program and assisting them with seasonal staffing needs.-Extensive experience in the following areas: -Creating job offers/descriptions for wide range of businesses (ie. hospitality, restaurant, retail). -Matching participants to the various positions. -Troubleshoot wide range of language and cultural barriers. -Investigating and preparing reports on wide range of issues. -Overseas and domestic travel, presented orientations, held job fairs, interviewed participants.-Managing small staff in addition to monitoring participants 10-1350 people per season. -Maintained a home office.

As needed I assist the show with Corporate Bookings, Sponsors, Social media posts and travel arrangements. The show is a wonderful, entertaining, educational alligator show geared toward teaching children about the great american alligator. We also currently have a young rare Albino gator that is available for certain shows.

Extensive knowledge of reservations, guest check in/out, complaints/issues, troubleshooting, payment processing, night audit. Group reservations, pricing, multiple phone line system, security monitoring.

Was invited back for reopening of the Cruise Department, worked as a cruise specialist.Extensive experience with embarkation procedures for Holland America and Carnival Cruise Lines.Reservations, cabin assignments, payment processing, inbound call center.

Expert in ordering, training, updating to POS systems, scheduling, forecasting fresh product, customer service, retail.Extensive experience with retail loss prevention.

Extensive experience with embarkation procedures for Regal Empress, Holland America and Carnival Cruise Lines. Reservations, cabin assignments, payment processing, inbound call center. Department closed down shortly after 9/11Certificates for Hyatt, and Collette specialist.