Teresa Payne Email and Phone Number

▪ Execute 3-5 weekly evaluations of campus services, employing a detail-oriented approach from a customer perspective▪ Deliver data-driven analysis reports, providing Lehigh Business Services with actionable insights for process optimization

Volunteer note taker for Lehigh University's Disability Support Services

▪ Collaborate with the Chapter Leadership Team to critically review and implement accessible and inclusive procedures across member expectations, recruitment, PR/marketing, operations, and finances▪ Coach 6 other leaders and 100+ members to effectively address bias and discrimination, working closely with the Director of Member Conduct to proactively manage and resolve conflict▪ Orchestrate 20+ impactful workshops and presentations, social events, facilitated discussions, partnerships with external organizations, and guest speaker events for 100+ members to educate and expand understanding of diversity and inclusion▪ Attained chapter accreditation with excellence, earning recognition for exceptional leadership and member development

▪ Guided toddlers toward age-appropriate milestones, fostering their cognitive, social, and emotional growth▪ Supervised and managed the classroom with 2 caregivers to create a safe and nurturing environment for up to 25 children

▪ Facilitated 500+ donation transactions, from $10 to $10K using various methods (credit card, PayPal, pledge cards)▪ Collaborated with a team of 45 students, collectively raising over $1 million in gifts and commitments for The Lehigh Fund▪ Gathered and updated comprehensive data during 500+ alumni conversations, refining databases and fostering relationships that increased repeated contributions▪ Honed effective and persuasive communication techniques to encourage instant contributions and enhance donor relations

▪ Developed real-time machine learning in experimental materials science methods to extract valuable findings from millionsof high-speed images of cancerous samples▪ Collaborated with 15 other researchers to analyze an extensive amount of experimental data, leveraging deep learning modelsto define a cell classifier, contributing to advancements in cancer cell identification and medical diagnostics