Responsible for the reporting, planning and forecasting of government markets expenses for seven different organizations. This includes providing individual budgets for each district within an organization and reporting monthly the actual expenses to budget.

Responsible for reporting monthly financial results, yearly volume forecasts, contract required monthly reports, yearly tariff updates and customer billing inquires for large government contract.

Responsible for providing billing support, managing billing time and cost development, and writing technical business requirements for all service enhancements and process improvements for the large government contract. This position managed these initiatives from the planning phase through to implementation and the second bill.

Created and implemented government security guidelines for over one hundred employees for a top secret program. Conducted annual briefings, debriefings and security inspections to all levels of employees, which ensured compliance with the federal government.

Responsible for ensuring accurate billing and resolution of customer issues for a large government contract.

Responsible for resolving customer issues with their international billing.