Teresa Rector Email & Phone Number

Germantown, Tennessee, United States

Enroll patients into copay assistance and free drug programs for name brand injectable medicationsReview patient account balances and file them to the correct copay programsHandle inbound and outbound calls to patients, clinical staff, and drug companiesScreen patients for enrollment eligibility into grants and foundationsReview patients' financial.

Bartlett, Tennessee, United States

Responsible for creating a warm, responsive interaction between the facility and visitors, meeting specific administrative needs of residents and families, and providing the full range of administrative support to Directors. This position requires tact, sensitivity, and professionalism due to constant interactions with residents and families to guarantee.

United States

• Responsible as first impression of the fitness center charged with guest experience and customer service.
• Greet customers, answer multiline phone as well as in person questions regarding membership.
• Scan in members and issue guest passes, process payments for delinquent accounts, and knowledgeable in fees and programs/ forms to ensure no break in coverage for members.
• Maintain database and client check out system to ensure that occupancy is not exceeded.
• Deposit cash payments in the safe along with proper paperwork for the gym manager to make daily bank deposits.

• Began as Program Coordinator and was promoted to Production Coordinator.
• Foster communication and cross-functional team work between Program Director, Pastors, and the congregation.
• Maintain databases for church membership and events management system.
• Responsible for the production of all printed pieces including brochures for each ministry area, quarterly newsletters for children and health/fitness departments, as well as bulk mailings.
• Coordinate the booking of all weddings, Wednesday night activities, and other special events in the church facilities.
• Handle the contributions database including processing of cash, check, and credit card contributions as well as send out the monthly, quarterly, and annual statements for tax deductible gifts.

United States

Bartlett, Tennessee, United States

• Began in 2018 part-time as the front desk customer service representative and intake coordinator to be the first impression as a friendly face in a newly opened massage therapy office. During tenure, quickly became a.
• Check-in clients, coordinate intake forms, receive payments, and schedule appointments.
• Offered additional responsibilities including the creation of a training manual for the new company as well as other administrative work as the customer communications representative.
• Generate new client reports and follow-ups on customer experience in order to help owner meet goal of obtaining the title “The Best in Memphis” for their category.
• Learned software to continue building the administrative side of the business for owner: ClinicSense Database, Timetrex (HR software), Ring Central, and YELP.
• Promoted to the position of Assistant Office Manager and took on role as HR representative and daily operations of the business working part-time hours both in the office and remotely.

B.A, Journalism; Public Relations And Marketing

B.A., Journalism

Activities and Societies: Who's Who Among American College Students; Public Relations Student Society of America* PRSSA Public Relations.

Education record