Teresa Cunningham Email & Phone Number

Charlotte, North Carolina, United Statesnc

Post check and electronic payments to homeowner accounts and to GL AccountsAssess Assessments, Late Fees, Late Fee Interest and other Misc chargesGenerate and mail StatementsTrack AR Agents production numbersTraining for ARTake Homeowners calls, and answer their emailsScan all checks to Bank

Monroe, North Carolina, United States

• Processed orders to factory from DFIS system to JDE• Verified all the Esker processed orders, verifying the correct part #’s and correct pricing from quotes• Verified all EDI orders that came into our system, to make sure they went straight to factory and there was nothing to hang them up such as missing part #’s or incorrect #’s or missing quote or other important info.• Processed request for part number set ups• Order verification

Charlotte, Nc

• Empowered and motivated teams to deliver extraordinary results.• Performed analysis on highly complex process calculations and transactions for the Store Back Office functions. (Audits and teach backs)• Completed complex research for reimbursement or recoupment of funds.• Researched and reconciled low-to-medium complexity general ledger accounts.• Coordinated documentation retrievals for compliance and audit requests.• Performed advanced quality analytics on all processes.• Collaborated with system programmer to develop, create, and implement changes to Merchandise Transmittal Reports (MTR) processes to go automated.• Discovered discrepancies that vendor double billed, which led to recovery of $500,000.

Charlotte, Nc

• Paid Vendor’s bills, completed work journals, finalized warehouse trucks, filed warehouse claims, oversaw MTR transmittals, managed open receivings, etc.• Identified shrink or potential shrink issues and worked on resolving problems by training associates on the issues found.• Exceeded expected production and quality levels.• Provided exceptional customer service to business partners and vendors.• Documented processing and data management. Investigated and updated financial systems to resolve exceptions in the Store Back Office function.

Charlotte, North Carolina Area

• Coordinated prompt processing of direct and local merchandise for delivery to sales floor, correcting all not-on-file and price difference merchandise.• Organized back room and kept inventory levels low.• Managed a safety team of 21 members.• Decreased accidents in facility from 17 to three a year. Requested to transfer with company based on expertise and outstanding job performance

Canton, Oh

• Coordinated prompt processing of direct and local merchandise for delivery to sales floor, correcting all not-on-file and price difference merchandise.• Organized back room and kept inventory levels low.• Managed a safety team of 21 members.• Decreased accidents in facility from 17 to three a year. Requested to transfer with company based on expertise and outstanding job performance

Canton, Ohio Area

• Completed all price changes daily for that dept.• Identified shrink or potential shrink issues and worked on resolving problems by training associates on the issues found.• Merchandising, and product ordering for dept.• Provided exceptional customer service to business partners, vendors, and Customers.• Managed inventory controls, reduced overstock, kept out of stocks down, ordered warehouse items daily, and Vendor items as needed.

Canton, Ohio Area

• Assisted Personnel Manager with timeclock issues, associate punches, closing out daily hours, weekly hours, and payroll period reports.• Performed New Hire Training Sessions.• Performed Safety training to new associates.• Trained all new Dept. MGRS. on handheld Telzon, how to do price changes, label changes, ordering of warehouse and ASM items, how to put items on feature tracking, etc...