Teresa V. Thomas Email and Phone Number

 Created their first Software Change Request Form. Allowing the client to write-up their request whereas the project manager would work with client to accomplish the request. Once all documentation complete in Trello, and other collaborated work done with SDLC, it was assigned to a developer. While project manager over saw to the end. Had to know the ERP system, the inventory control and management of the software. Entered into MadCap Flare, using repository, notes, and combining… Show more  Created their first Software Change Request Form. Allowing the client to write-up their request whereas the project manager would work with client to accomplish the request. Once all documentation complete in Trello, and other collaborated work done with SDLC, it was assigned to a developer. While project manager over saw to the end. Had to know the ERP system, the inventory control and management of the software. Entered into MadCap Flare, using repository, notes, and combining Flare with GIT Source Control. Creating Forms with Adobe Pro for the client when they need something new or modified. Ability to lead, manage, and take charge of co-workers if required. Learning skills include ability to understand job assignments and learn new things quickly. Strong work values enable dependability, honesty, self-confidence, and positive. Show less

Device InstructorJanuary 2014 to October 2016Learn-Tech LLC, CEO, Owner – Tampa, FL – A company teaching others how to use their devices. Focusing on, but not limited to 55 and up communities. Market products, guide, setup, and manage a full spectrum of teaching clients how to use their devices. Such as: iPhone, iPad, Kindle, Windows 8.0, 8.1, 10, etc. or any other operating system, device, or software they may want to learn in a class room setting. Research products… Show more Device InstructorJanuary 2014 to October 2016Learn-Tech LLC, CEO, Owner – Tampa, FL – A company teaching others how to use their devices. Focusing on, but not limited to 55 and up communities. Market products, guide, setup, and manage a full spectrum of teaching clients how to use their devices. Such as: iPhone, iPad, Kindle, Windows 8.0, 8.1, 10, etc. or any other operating system, device, or software they may want to learn in a class room setting. Research products, collaborate with the Event or Activity Director in setting up schedules and classes. Produce guides for the client to review and take with them for future reference. Geographically visit certain clients within the community, both class time and individual interval. Accounting practice such as receivable and payable. Show less

 IT Works Inc. is a company that market products that another company produced. Then selling the product to the distributors, which they in turn will sell to customers or other distributors. Made calls to clients while marketing the product through social media outlets, or face-to-face networking. Introduced not only the client, but future seller regarding marketing their product and the network process. Fostered the client by demonstration of the product.

 Including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR record management, HR policy development, new mergers, and legal compliance.  Structured and implemented program and policies in the area of training, benefit, and new-employee orientation for 1500 employees. Also, assisting in coordinated in special projects and job fairs. Reviewed candidate’s resumes and gave to management for review, while… Show more  Including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR record management, HR policy development, new mergers, and legal compliance.  Structured and implemented program and policies in the area of training, benefit, and new-employee orientation for 1500 employees. Also, assisting in coordinated in special projects and job fairs. Reviewed candidate’s resumes and gave to management for review, while drafting both exempt and non-exempt offer letter, managed background and drug test request and result. Introduced company’s first formal automated offer letter using UltiPro. Entered all new hire, termination, and change within the HRIS system, as each package was being revised and implemented. Show less

 Languages using, PROC, JBasic, C++. Also proficient in developing database design, data modification, strong object oriented programming, and creating queries. Wrote programs in all areas of this manufacturing company from customer service, accounts receivable and payables, quality control and quality assurance, payroll, credits and debits, work orders that ran throughout production, warehouse, labels, and shipping screens and setting up Zebra label printers for shipping, which extended… Show more  Languages using, PROC, JBasic, C++. Also proficient in developing database design, data modification, strong object oriented programming, and creating queries. Wrote programs in all areas of this manufacturing company from customer service, accounts receivable and payables, quality control and quality assurance, payroll, credits and debits, work orders that ran throughout production, warehouse, labels, and shipping screens and setting up Zebra label printers for shipping, which extended throughout production. Helped to create and modify projects and processes locally and globally, allowing quick development within the company using entry screens and report design. Wrote SDLC, using procedures, policies, and manuals using the Waterfall Methodology while making necessary ongoing changes. As well as strong analytical skills. Upgraded many systems from Mainframe, Mini, and Servers. Brought forth the testing system and current working system to allow development and testing without disrupting the current working system. Successful fostering teamwork and self-directed settings with quality communication, team building, leadership, and with change management.  Played a key role in ensuring the successful data backup and retrieval of all systems, while making sure all audio and video was state of the art within our environment.  Managed in concert the hardware, software, helpdesk, and imaging staff. While writing their wage and performance reviews on time per company policy. Estimate local and global schedule for hardware and software employees and projects allowing cost effectiveness.  Promoted to fulfill a broad range of HR functions, including training sheets for the employees, managing HR records using Ceridian. Also, performed exit interviews. Recruitment programs on-site interviewing at schools such as (Kelly School of Business and Indiana University) along with other entities of Cook Medical Inc. Show less