Teresa Walden Email and Phone Number

Top performing sales professional with award-winning excellence exceeding sales quotas, managing, training, and supporting teams and driving growth for small, midsize, and Fortune 500 companies. Effective leader, communicator and negotiator with talent for handling problem accounts and promoting new business. Expertise in luxury and business travel, Fractional vacation ownership, product training and presentations, PR, advertising, marketing and direct sales, creating unique itineraries for corporate incentive travel, event planning and associated functions.

Assisted sales manger with obtaining bank approval from banking institutions. Qualified customers for credit approval.Executed legal documents for exchange for sale for automobiles. Exceeded sales goal set by the dealership. Monitored the F&I sales process with the goal of maximizing profitability. Responsible for presenting service contracts, GAP, and up selling other beneficial ancillary products. Accurately prepared all federal state , and dealer paperwork and submitted to the accounting department in a timely manner. Established and maintained monthly forecast income, penetration levels, and customer satisfaction index (CSI) scores. Generated monthly, quarterly, and year end reports.

Directed daily operations of a family entertainment center and restaurant. Created and executedcompany policies and procedures and employment training guides. Implemented marketing strategiesto enhance revenue. Maintained quality control at a targeted expense level.; Implemented a strategic marketing plan promoting community involvement.Designed and executed a program, voted “Best Birthday Party in Town.”Developed a corporate atmosphere with customer satisfaction as the primary focus, voted #1restaurant and family fun center in 2008 and 2009 in the Carolina Forest Chronicle.

Designed and produced the Myrtle Beach Premiere Properties television show.Key Contributions:Developed a primary marketing tool used to showcase properties in the Myrtle Beach area.Improved processes for acquiring new consumer leads.

Managed daily operations, performing all facets of the restaurant business, includingemployer/employee relations, marketing/promotions, forecasting, inventory control, and customerservice.Key Contributions:Increased sales revenue by ____% in the first year.Developed and implemented quality control program, minimizing wastes and ensuring highquality food preparation and presentation.

Maintained store operational requirements by providing merchandise to customers and supervisingand training sales staff.Key Contributions:Consistently lead area in sales, winning multiple awards for outstanding sales performance.Implemented a program to establish rapport with potential and actual customers.TERESA WALDEN3 | P age