Teresa Talbot Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

United States

United States

Rochester, Minnesota, United States

Proactively met the needs of patients during 2020 COVID global pandemic. ● Supported the Center for Digital Health by providing innovative ways to remotely interact with patients. ● Achieved 2030 goals in 2020 by expanding a new operating model in response to the COVID pandemic allowing for remote monitoring of patients. ● Provided medical billing and coding, ABN and insurance verification for large volume of patients ● Served as the subject matter expert in educating patients on the virtual care process and technology requirements. ● Assisted nursing team in receiving the Magnet status for the sixth consecutive period, an achievement only 8% of hospitals acquire.● Decreased the national COVID mortality rate of 1.8% to 0.5% in our highest risk patients through our remote monitoring program.● Developed and implemented an Interactive Care Plan and Complex Care teams that supported our chronically ill patients virtually.

● Cross-trained to provide documentation support as a “float” position for 53 departments, reducing the need for additional 20% head count. ● Consistently maintained 98% or greater accuracy and is a top 10% performer within the department of 550 HDSs for physician documentation. ● Drives improved accuracy by providing Quality Assurance, reducing the need for physician review by 75%. ● Trained in Epic software and Hyland Onbase document imaging to assist HIMS department.● Implemented and maintained a living Documentation Library to support healthcare specialists and physicians in accurate management of patient files.● Co-lead in formulating a pre-exit survey for staff that assisted in several major department changes driving our yearly department satisfaction percentage up 23%.

● Cross-trained to provide documentation support for pain management, orthopedic office, and 450 bed hospital. ● Consistently maintained 98% or greater accuracy within department for physician documentation. ● Broad expertise allowed for flexible assignments including court reports, medical reviews, legal services, and podcast reproduction. ● Transcribed legal documents for courtroom pre-trials assisting lawyers with accurate and timely documentation.

● Organized staffing assignments for large congregation church activities requiring childcare. ● Wrote curriculum for weekly pre-school functions.● Hired staff for various functions.● Provided yearly reviews for 30+ staff.

● Provided signed English interpretation for mainstreamed hearing impaired children. ● Facilitated communication among hearing impaired students and their hearing peers, classroom teachers, and other personnel in the school system. ● Wrote and implemented individualized education plans for mainstreamed and self-contained hearing impaired children. ● Reviewed and revised education plans bi-annually for 10+ students.

Associate Of Arts And Sciences - Aas, Health/Health Care Administration/Management

Certified Medical Coding Associate

Medical Transcription/Transcriptionist