Teresa Talbot Email & Phone Number

Charlotte, NC, US

United States

United States

Rochester, Minnesota, United States

• Proactively met the needs of patients during 2020 COVID global pandemic.
• Supported the Center for Digital Health by providing innovative ways to remotely interact with patients.
• Achieved 2030 goals in 2020 by expanding a new operating model in response to the COVID pandemic allowing for remote monitoring of patients.
• Provided medical billing and coding, ABN and insurance verification for large volume of patients
• Served as the subject matter expert in educating patients on the virtual care process and technology requirements.
• Assisted nursing team in receiving the Magnet status for the sixth consecutive period, an achievement only 8% of hospitals acquire.

• Cross-trained to provide documentation support as a “float” position for 53 departments, reducing the need for additional 20% head count.
• Consistently maintained 98% or greater accuracy and is a top 10% performer within the department of 550 HDSs for physician documentation.
• Drives improved accuracy by providing Quality Assurance, reducing the need for physician review by 75%.
• Trained in Epic software and Hyland Onbase document imaging to assist HIMS department.
• Implemented and maintained a living Documentation Library to support healthcare specialists and physicians in accurate management of patient files.
• Co-lead in formulating a pre-exit survey for staff that assisted in several major department changes driving our yearly department satisfaction percentage up 23%.

• Cross-trained to provide documentation support for pain management, orthopedic office, and 450 bed hospital.
• Consistently maintained 98% or greater accuracy within department for physician documentation.
• Broad expertise allowed for flexible assignments including court reports, medical reviews, legal services, and podcast reproduction.
• Transcribed legal documents for courtroom pre-trials assisting lawyers with accurate and timely documentation.

• Organized staffing assignments for large congregation church activities requiring childcare.
• Wrote curriculum for weekly pre-school functions.
• Hired staff for various functions.
• Provided yearly reviews for 30+ staff.

• Provided signed English interpretation for mainstreamed hearing impaired children.
• Facilitated communication among hearing impaired students and their hearing peers, classroom teachers, and other personnel in the school system.
• Wrote and implemented individualized education plans for mainstreamed and self-contained hearing impaired children.
• Reviewed and revised education plans bi-annually for 10+ students.

Associate Of Arts And Sciences - Aas, Health/Health Care Administration/Management

Certified Medical Coding Associate

Medical Transcription/Transcriptionist