Teresa Dophied

Teresa Dophied Email and Phone Number

Continuous Improvement Sr. Consultant @ Self-employed
San Antonio, TX, US
Teresa Dophied's Location
San Antonio, Texas, United States, United States
About Teresa Dophied

Dynamic Operations Executive with a robust history of establishing high-performing centers of excellence that align with strategic business objectives. Renowned for driving transformative change, demonstrating adaptability, and executing with precision. Impactful professional across diverse industries such as Private Label Credit Cards, Software, Insurance, Cloud Computing Technology, and Medical Technology. Core competencies include:Shared Service | Customer Support |Strategic Leadership | Certified Six Sigma Master Black Belt |Credit & Collection Mgmt. | Excellent Communication Skills | BPO Relationship Mgmt. | Fiscal Budget Mgmt. |Change Management | Project Mgmt. Coaching and Mentoring | Financial Analysis & Reporting |Operational Execution | Cross Functional Leadership

Teresa Dophied's Current Company Details
Self-employed

Self-Employed

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Continuous Improvement Sr. Consultant
San Antonio, TX, US
Teresa Dophied Work Experience Details
  • Self-Employed
    Continuous Improvement Sr. Consultant
    Self-Employed
    San Antonio, Tx, Us
  • Bd
    North American Shared Service Site Director, Technology & Global Services
    Bd Apr 2018 - Present
    Franklin Lakes, New Jersey, Us
    BD is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. Oversaw campus operations, lead site annual financial planning process, managed daily service center functions, and led Teams. Championed quality and accountability, support productivity targets, and identify best practice opportunities. Drove improvements in Salesforce CRM platform, quality, customer success, and productivity, fostering a culture of agility and continuous improvement through servant leadership.
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  • Rackspace
    Director, Operational Excellence Business Partner
    Rackspace Jun 2014 - Feb 2018
    San Antonio, Texas, Us
    Rackspace, the leading multi-cloud managed services company, helps businesses tap the power ofcloud computing without the complexity and cost of managing it all on their own.Directed cross-functional teams in applying Lean/Six Sigma principles to design and optimize business processes, enhancing overall performance. Managed strategic initiatives and served as a Rack Gives Back Board member.
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  • Argo Group
    Director Of Shared Services
    Argo Group Jun 2011 - May 2014
    New York, Ny, Us
    Argo Group International Holdings, Ltd. is an underwriter of specialty insurance and reinsurance products.Led centralized back-office functions outsourced to BPO. Key responsibilities included identifying and transitioning work types offshore, establishing Statements of Work and SLAs, monitoring partner performance, and driving process improvements.
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  • Intuit
    Director Of Operations, Fms Customer Care
    Intuit Jan 2007 - Jun 2011
    Mountain View, California, Us
    QuickBooks SaaS Operations Leader with responsibilities for Business Analytics, Customer Relationships, Vendor Relationship Management, Technology/BCP Team, and Forecasting/Scheduling/Capacity planning for multi-site, global organization of 1500+ agents. Developed a high performing team while growing the business.
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  • Outsourcing Solutions Inc.
    Vp Finance & Analysis
    Outsourcing Solutions Inc. Oct 2004 - Dec 2006
    Overall leadership of organization financial planning & process; provide cost benefit analysis and RFP pricing models, drive operational efficiencies, and manage a team of 5 direct reports as well as dotted line Ops analysts.

Teresa Dophied Education Details

  • Gies College Of Business - University Of Illinois Urbana-Champaign
    Gies College Of Business - University Of Illinois Urbana-Champaign
    Finance
  • Crotonville - Ge Corporate University
    Crotonville - Ge Corporate University
  • Triad High School
    Triad High School
    High School

Frequently Asked Questions about Teresa Dophied

What company does Teresa Dophied work for?

Teresa Dophied works for Self-Employed

What is Teresa Dophied's role at the current company?

Teresa Dophied's current role is Continuous Improvement Sr. Consultant.

What schools did Teresa Dophied attend?

Teresa Dophied attended Gies College Of Business - University Of Illinois Urbana-Champaign, Crotonville - Ge Corporate University, Triad High School.

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