Teresa Nicolaou Email & Phone Number

Melbourne, Vic, Au

Global

Global

- Support & lead leadership development initiatives to increase capability. Identify needs, implement programs and provide coaching to all leadership levels. Overseeing numerous leadership programs and providing resources to our people leaders to enable their effectiveness. - Lead regular talent management practices that support succession planning, and enable career progression. - Identify needs, trends and gaps within the global organisation from a people and/or leadership perspective and implement initiatives to increase organisational capability. Initiatives on Values connection, Culture enhancement and leadership development. - Lead our regular engagement practice and support leadership, business units and teams globally on engagement initiatives. Most recently, adapted our approach to suit the organisation's changes and supported the leaders through the change. - Successfully collaborate and partner with leaders and teams to support the engagement, retention and career progression of their team members. Via programs and initiatives relating to role clarity, team career frameworks and performance expectations.

Melbourne, Australia

AchievementsMaintain high Engagement, Management and Learning & Development results in regular engagement surveysSuccessful creation and implementation of online People Leader ProgramResponsible for the communication and execution of quarterly engagement surveys, and collaborate with Senior and Team Leaders on the analysis of results and action items to improve employee engagement.Design and develop a learning strategy and program for People and Team Leaders to uplift their capabilities.Lead an integrated quarterly talent review process.Consult with and provide regular support to People and Team leaders on identifying and assisting with employee’s development. Understand the importance of quality communication and maintaining strong relationships with leaders and team members, while practicing empathy and compassion to maintain a quality employee experience and be a great place to work.

Melbourne, Australia

AchievementsGraduate Program ranked Top 100 Graduate Employer in 2015 and 2016Wholly responsible for the recruitment and 18 month development of Graduates Australia –wide, advising Managers on recruitment and engagement issues and supporting Graduates with learning pathways and career management. Design, develop and implement the development programs and learning plans for Management and Technology Graduates, encompassing the changing direction of the consulting business and working with stakeholders across Australia to ensure consistency. Development and facilitation of on-boarding, induction and development activities for Graduates, understanding their experience and knowledge level and ensuring delivery is engaging and relevant to the business needs. Consult with and provide continuous support to Executives and Managers on key gaps and issues relating to the effectiveness and performance of the Program. Design and advise on key initiatives to continually enhance the Program and create alignment with the strategic goals of the company. Understand the importance of continuously reviewing the recruitment and development activities to ensure cost effectiveness and meets commercial realities.

Melbourne, Australia

Responsible for the efficient operations of the Learning and Development function for the entire company, including but not limited to, advising all employees on all training queries, administering Learning Management System and Online licenses and support the L&D Manager. Partner with business stakeholders, with the L&D Manager to understand and anaylse the training needs of each business unit and create training calendar and plans. Ensured seamless logistics of all training across Australia, working with stakeholders to plan and prepare for face to face delivery facilitation or other events. Coordinate and manage all preparations for national Corporate Induction monthly or quarterly, and support the delivery and facilitation on the day. Administering the Learning Management Systems and other online licenses or systems to ensure accessibility and functionality for all employees. Involves working with other teams to troubleshoot technical issues and enhance the user ability and experience for employees.Developed communication to the business to support and promote learning and development activities. Analysis and delivery of training and financial reporting to Managers and Executives to support the L&D function and demonstrate the cost effective delivery of L&D activities.

Fundamental member of the Kronos project team as a Trainer, providing mandatory training to hospital employees across St Vincent's Hospital and St George's Hospital. This includes, but is not limited to, developing training material, conducting training sessions and providing follow up support. Utilising adult learning principles to develop training and performance support material for the employee's knowledge level, their system usage needs, past experiences and job roles related to the system.Consult with and provide continuous advice and support to Managers on issues that are associated with the implementation of the new Technology, through organisational change management and performance support material. Design, develop and implement solutions to address the system related and business change issues, and people issues that are driven by the new Technology.Understand the importance of utilising cost effective methods in developing training materials and solutions that are on time and within the Budget. Develop and maintain thorough knowledge of the entire Kronos system to address individual concerns and issues in an appropriate and empathetic manner

Fitzroy

Ensured efficient functionality of the People, Organisation & Development and HR teams and area by performing administrative tasks, including organising the paperwork for fortnightly payroll and maintaining the departments leave calendar.Frequently updated the intranet with news and relevant information, benefit provider news, P&OD contacts and current vacancies.Prepared all orientation packs for monthly orientation, assisted with delivery of orientation, and placed the orientation survey data into SurveyMonkey (online evaluation program).Assisted our external benefit providers with the coordination of their events and appointments and assisted with the distribution of promotional material. Responsible for the Director of People & Organisational Development’s diary, and provided assistance for projects such as the Executive Workshop. I organised the venue, equipment, catering and payment for the workshop, and communicated all elements of the workshop to relevant external providers.

Melbourne, Australia

Worked with a number of Human Resource functions including HR Administration, Payroll, Reporting, HR Systems, Employee Relations and Recruitment & Selection.Facilitated employee inductions which involved organising induction packs, explaining HR policies, benefits and payroll information and conducting a tour of the premises.Supported the Recruitment Manager on recruitment administrative tasks such as conducting phone interviews, face to face interviews and reference checks.Managed Payroll for all Victorian employees (200 in total) in a timely and detailed manner. This involved utilising the ADP payroll system to generate monthly and quarterly reports and present them to the Executive Team and WorkSafe on time. I was also responsible for answering all payroll queries and solving payroll discrepancies. Demonstrated initiative on assigned projects to enhance communication to employees. Designed creative email communication pieces to encourage employees to take annual leave, and promote internal vacancies.

Certified Organisational Coach

Mental Health First Aider, Mental Health

Bachelor Of Business, Human Resources And Management

Certificate Iv In Training And Assessment